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"VanillaSoft's Call-Activity Dashboards & Web Reporting keep me up to date on sales and website visits."
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“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …
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"Our decision to choose the best system for us was not any easy one. There is a lot of competition out there in the end we chose VanillaSoft. Our account manager was extremely patient, diligent, and knew more about the product he was selling than any sales person I have …
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"VanillaSoft Email templates allow my reps to send emails quickly and easily even while they are still on the phone. The best part is that VanillaSoft keeps track of all of our email history to each customer."
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“The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at …
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“Even if the software was not as useful and efficient as it is, the staff from sales to service would be hard to leave. They have been professional and friendly from day one. Opening a new business is full of new things to learn and obstacles to overcome; having the …
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“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …
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“We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.”
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"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."
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"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."
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"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to …
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"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."
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"I run a sales team that strictly works over the phone. I looked at a number of call center CRM tools before making my decision. VanillaSoft stuck out because of its smart routing system. The hottest leads are automatically put in front of the reps, forcing them to add good …
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"VanillaSoft supercharged our call center operations. The speed at which we receive and route our key leads is amazing. VanillaSoft is the complete package."
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"The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."