44 VanillaSoft Testimonials

"Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, into a process of extreme ease."

"We chose VanillaSoft after an exhaustive two month comparison of 8 CRM solutions, including installation and use of trial versions of the top 3 candidates. I'm extremely pleased with both the product and the support. Our increase in productivity has been so marked I actually am holding off implementing the auto-dial function; I literally don't have enough leads to build calling queues fast enough to keep up with the rep."

"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."

“With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met all of our needs when it came to features and reporting. It is definitely a solution built for inside sales and appointment-setting professionals.”

“The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at VanillaSoft have systematically gone above and beyond for us."

"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."

"VanillaSoft supercharged our call center operations. The speed at which we receive and route our key leads is amazing. VanillaSoft is the complete package."

"The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."

"Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."

"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

“I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”

"VanillaSoft Email templates allow my reps to send emails quickly and easily even while they are still on the phone. The best part is that VanillaSoft keeps track of all of our email history to each customer."

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

"As a call center outsource, we customize each campaign to meet out clients specific needs. The ability to easily create custom fields is essential to our business model. The data capture and subsequent filtering options enable our callers to efficiently target their next prospect. The ability to auto email captured data to our clients is a great time saver and selling point of our services."