44 VanillaSoft Testimonials

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  • "The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

  • “The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The …

  • "Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, …

  • “I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”

  • “VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …

  • "As a call center outsource, we customize each campaign to meet out clients specific needs. The ability to easily create custom fields is essential to our business model. The data capture and subsequent filtering options enable our callers to efficiently target their next prospect. The ability to auto email captured …

  • "VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

  • "VanillaSoft Email templates allow my reps to send emails quickly and easily even while they are still on the phone. The best part is that VanillaSoft keeps track of all of our email history to each customer."

  • "The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."

  • “VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …

  • “VanillaSoft is the perfect sales tool to help sales reps to stay on top of clients, identify prospects faster, and focus salespeople on the main goal ─ closing deals.”

  • "We chose VanillaSoft after an exhaustive two month comparison of 8 CRM solutions, including installation and use of trial versions of the top 3 candidates. I'm extremely pleased with both the product and the support. Our increase in productivity has been so marked I actually am holding off implementing the …

  • "VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

  • "Having people make appointments for my closers and top salespeople has been amazing. Instead of my best salespeople spending hours setting their own appointments, they now receive appointments straight to their calendars. No hassle for them, and they can do what they do best. Sell. It has changed the dynamic …

  • “The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at …