44 VanillaSoft Testimonials

"Having people make appointments for my closers and top salespeople has been amazing. Instead of my best salespeople spending hours setting their own appointments, they now receive appointments straight to their calendars. No hassle for them, and they can do what they do best. Sell. It has changed the dynamic of the sales department completely. The appointment setters are motivated to set great appointments. The closers love it, because the sales come in much faster. VanillaSoft allows the appointment setters to reach many more people, making sure that they are never called twice, and that no one is fighting over which contact is theirs. It's a beautiful thing."

"Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, into a process of extreme ease."

"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

“We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much for your great service and for your great product.”

"Our decision to choose the best system for us was not any easy one. There is a lot of competition out there in the end we chose VanillaSoft. Our account manager was extremely patient, diligent, and knew more about the product he was selling than any sales person I have ever dealt with. You should be proud to have him on your team and he should be the standard by which your sales people are measured. To say we are impressed with the system is an understatement. As simple as it is to use and administer, we do realize it is a very sophisticated CRM and look forward to seeing the advancements in the years to come. I wish I had something nice to say about tech support, but we have not needed any."

"We have been using VanillaSoft for over 3 years now and I couldn't be more pleased. When we started we saw a fourfold increase in the results of our telesales operation. Leads are up, sales are up and I couldn't be more pleased. What a simple program. It just works."

"Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."

"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to call and when. I could go on and on. Three cheers for Routing Filters."

"I run a sales team that strictly works over the phone. I looked at a number of call center CRM tools before making my decision. VanillaSoft stuck out because of its smart routing system. The hottest leads are automatically put in front of the reps, forcing them to add good notes or simply close the deal. Also, with VanillaSoft's auto dialing, we have also doubled our talk time. We have become far more efficient – thanks to Vanilla Soft."

"I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft to anyone."

"We have found VanillaSoft to be exactly what we needed. I tested how quickly I could make a phone call, send an email, and write notes in this compared to other CRMs, and the difference in time is amazing! I highly recommend the product. There is a learning curve to set up your projects but once that happens you are on track to make more connections and have better control over your data. Their customer service is amazing. I have never worked with such a fantastic group of support staff ever."

“The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The appointment setters love the software and its ease of use. I am extremely happy with being able to log in, hit a few buttons and see how everyone is doing in a matter of seconds.”

“I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met all of our needs when it came to features and reporting. It is definitely a solution built for inside sales and appointment-setting professionals.”

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."