“We are very happy with VanillaSoft Professional. VanillaSoft is software created by call center experts for call center professionals. They understand the user experience and delivered on fulfilling all of my purchase criteria and more. Functionality plus ease of set up, smooth onboarding, and excellent customer service and support makes …

“I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …

"We have been using VanillaSoft for over 3 years now and I couldn't be more pleased. When we started we saw a fourfold increase in the results of our telesales operation. Leads are up, sales are up and I couldn't be more pleased. What a simple program. It just works."

"I run a sales team that strictly works over the phone. I looked at a number of call center CRM tools before making my decision. VanillaSoft stuck out because of its smart routing system. The hottest leads are automatically put in front of the reps, forcing them to add good …

"Having people make appointments for my closers and top salespeople has been amazing. Instead of my best salespeople spending hours setting their own appointments, they now receive appointments straight to their calendars. No hassle for them, and they can do what they do best. Sell. It has changed the dynamic …

"I’ve been testing VanillaSoft for one hour now and I am very happy to see that everything works easily and simply and above all: that it’s affordable. A lot of companies that offer the same kind of products should learn from you guys."

"VanillaSoft Email templates allow my reps to send emails quickly and easily even while they are still on the phone. The best part is that VanillaSoft keeps track of all of our email history to each customer."

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …

"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."

“We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much …

"The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database systems now takes less than two minutes to generate with VanillaSoft. David Hood and his team at …

"I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …

"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."