44 VanillaSoft Testimonials

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  • “With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

  • “We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.”

  • “We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …

  • "As a call center outsource, we customize each campaign to meet out clients specific needs. The ability to easily create custom fields is essential to our business model. The data capture and subsequent filtering options enable our callers to efficiently target their next prospect. The ability to auto email captured …

  • "VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

  • "VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

  • "We have found VanillaSoft to be exactly what we needed. I tested how quickly I could make a phone call, send an email, and write notes in this compared to other CRMs, and the difference in time is amazing! I highly recommend the product. There is a learning curve to …

  • "I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …

  • "The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database systems now takes less than two minutes to generate with VanillaSoft. David Hood and his team at …

  • "When we changed over to VanillaSoft two years ago we had an AHA moment. We are now better able to follow up with prospects and keep them from falling through the cracks. Our sales are through the roof. Thanks, VanillaSoft."

  • “The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The …

  • “VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …

  • "Having people make appointments for my closers and top salespeople has been amazing. Instead of my best salespeople spending hours setting their own appointments, they now receive appointments straight to their calendars. No hassle for them, and they can do what they do best. Sell. It has changed the dynamic …

  • “VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

  • “VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …