44 VanillaSoft Testimonials

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  • “VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales.”

  • "VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

  • "Our decision to choose the best system for us was not any easy one. There is a lot of competition out there in the end we chose VanillaSoft. Our account manager was extremely patient, diligent, and knew more about the product he was selling than any sales person I have …

  • “VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

  • "VanillaSoft Email templates allow my reps to send emails quickly and easily even while they are still on the phone. The best part is that VanillaSoft keeps track of all of our email history to each customer."

  • “Even if the software was not as useful and efficient as it is, the staff from sales to service would be hard to leave. They have been professional and friendly from day one. Opening a new business is full of new things to learn and obstacles to overcome; having the …

  • "Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."

  • "The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

  • "Auto-dialing coupled with intelligent lead routing allow our agents to focus on their core responsibilities and revenue generating tasks. With VanillaSoft our agents can move nearly three times faster than dialing by hand. This is a tremendous advantage."

  • “We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …

  • "I’ve been testing VanillaSoft for one hour now and I am very happy to see that everything works easily and simply and above all: that it’s affordable. A lot of companies that offer the same kind of products should learn from you guys."

  • “Fundraising professionals are constantly facing economic challenges. When we decided to look for a lower cost alterative to our tele-fundraising software, we were concerned that the lower cost may also mean a loss of features and service we need. That was definitely not the case with VanillaSoft. The service has …

  • “VanillaSoft is the perfect sales tool to help sales reps to stay on top of clients, identify prospects faster, and focus salespeople on the main goal ─ closing deals.”

  • "The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database systems now takes less than two minutes to generate with VanillaSoft. David Hood and his team at …

  • “We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much …