“Fundraising professionals are constantly facing economic challenges. When we decided to look for a lower cost alterative to our tele-fundraising software, we were concerned that the lower cost may also mean a loss of features and service we need. That was definitely not the case with VanillaSoft. The service has …

“I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …

“With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

"The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database systems now takes less than two minutes to generate with VanillaSoft. David Hood and his team at …

"VanillaSoft supercharged our call center operations. The speed at which we receive and route our key leads is amazing. VanillaSoft is the complete package."

"We have found VanillaSoft to be exactly what we needed. I tested how quickly I could make a phone call, send an email, and write notes in this compared to other CRMs, and the difference in time is amazing! I highly recommend the product. There is a learning curve to …

"Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, …

"VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

"We have been using VanillaSoft for over 3 years now and I couldn't be more pleased. When we started we saw a fourfold increase in the results of our telesales operation. Leads are up, sales are up and I couldn't be more pleased. What a simple program. It just works."

"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to …

“The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The …

“We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much …

"VanillaSoft's Call-Activity Dashboards & Web Reporting keep me up to date on sales and website visits."