44 VanillaSoft Testimonials

"VanillaSoft supercharged our call center operations. The speed at which we receive and route our key leads is amazing. VanillaSoft is the complete package."

"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."

"We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much for your great service and for your great product."

"We chose VanillaSoft after an exhaustive two month comparison of 8 CRM solutions, including installation and use of trial versions of the top 3 candidates. I'm extremely pleased with both the product and the support. Our increase in productivity has been so marked I actually am holding off implementing the auto-dial function; I literally don't have enough leads to build calling queues fast enough to keep up with the rep."

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

“I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft to anyone.”

“The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The appointment setters love the software and its ease of use. I am extremely happy with being able to log in, hit a few buttons and see how everyone is doing in a matter of seconds.”

“We love your system. It has helped increase our productivity immeasurably. I will be meeting with a number of other prominent Division Leaders from time to time. When I get the opportunity to do so, I will pass along our very positive experience with your company. Thank you very much for your great service and for your great product.”

"Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."

"The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."

"VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."

"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

"The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database systems now takes less than two minutes to generate with VanillaSoft. David Hood and his team at VanillaSoft have systematically gone above and beyond for us."

"Our decision to choose the best system for us was not any easy one. There is a lot of competition out there in the end we chose VanillaSoft. Our account manager was extremely patient, diligent, and knew more about the product he was selling than any sales person I have ever dealt with. You should be proud to have him on your team and he should be the standard by which your sales people are measured. To say we are impressed with the system is an understatement. As simple as it is to use and administer, we do realize it is a very sophisticated CRM and look forward to seeing the advancements in the years to come. I wish I had something nice to say about tech support, but we have not needed any."