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"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."
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"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."
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"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to …
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“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …
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"I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …
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"I’ve been testing VanillaSoft for one hour now and I am very happy to see that everything works easily and simply and above all: that it’s affordable. A lot of companies that offer the same kind of products should learn from you guys."
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“The VanillaSoft setup is very easy, and the ability to speak with a live person without being on hold forever makes me feel very comfortable. We are calling five times as many contacts as we were before VanillaSoft. Since appointment setting is all about the numbers, volume is important. The …
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"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."
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“We are very happy with VanillaSoft Professional. VanillaSoft is software created by call center experts for call center professionals. They understand the user experience and delivered on fulfilling all of my purchase criteria and more. Functionality plus ease of set up, smooth onboarding, and excellent customer service and support makes …
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"VanillaSoft gives us freedom and flexibility. We are able to align it to our sales process. I’m not as constrained as I’ve been with any other CRM solution."
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"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."
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"Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, …
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"We have found VanillaSoft to be exactly what we needed. I tested how quickly I could make a phone call, send an email, and write notes in this compared to other CRMs, and the difference in time is amazing! I highly recommend the product. There is a learning curve to …
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“We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.”
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“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …