“I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”

"I run a sales team that strictly works over the phone. I looked at a number of call center CRM tools before making my decision. VanillaSoft stuck out because of its smart routing system. The hottest leads are automatically put in front of the reps, forcing them to add good …

"The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."

"Since using VanillaSoft we have saved about $40,000 - $50,000/yr in production costs."

"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."

“The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at …

"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to …

“With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …

"We have found VanillaSoft to be exactly what we needed. I tested how quickly I could make a phone call, send an email, and write notes in this compared to other CRMs, and the difference in time is amazing! I highly recommend the product. There is a learning curve to …

"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

"We have been using VanillaSoft for over 3 years now and I couldn't be more pleased. When we started we saw a fourfold increase in the results of our telesales operation. Leads are up, sales are up and I couldn't be more pleased. What a simple program. It just works."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …

“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …