"The VanillaSoft team took time to understand the complexities of our business. They spent a lot of time with us to help us achieve our ideals."

"Custom Call Scripting is a huge advantage to shorten the learning curve for newbies and seasoned professionals alike. Another great time saver is VanillaSoft's time zone calling management feature."

"As a call center outsource, we customize each campaign to meet out clients specific needs. The ability to easily create custom fields is essential to our business model. The data capture and subsequent filtering options enable our callers to efficiently target their next prospect. The ability to auto email captured …

“With VanillaSoft, our data collection and review for reports went from one week to less than a day.”

“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …

"VanillaSoft allows me to get to the customer before anyone else by calling the newest lead first. I love it."

“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and …

"VanillaSoft's Call-Activity Dashboards & Web Reporting keep me up to date on sales and website visits."

"The Dashboard shows me immediately how my sales force is doing! I can also look quickly back over any time period and see whether we kept our plan."

“I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”

“We decided on VanillaSoft because we loved how user friendly and simple the interface is to use. On top of that, we increased dials and efficiency.”

“Fundraising professionals are constantly facing economic challenges. When we decided to look for a lower cost alterative to our tele-fundraising software, we were concerned that the lower cost may also mean a loss of features and service we need. That was definitely not the case with VanillaSoft. The service has …

“VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales.”

"Auto-dialing coupled with intelligent lead routing allow our agents to focus on their core responsibilities and revenue generating tasks. With VanillaSoft our agents can move nearly three times faster than dialing by hand. This is a tremendous advantage."

“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …