-
“I chose VanillaSoft because of the ease of use, price, and excellent customer service. VanillaSoft responds quickly to any requests.”
-
“VanillaSoft is a phenomenal tool for any outbound project, large or small. I am able to generate the reports my clients need at the touch of a finger. VanillaSoft’s BEST tech support people EVER have always been there when I had an issue or just a moment of confusion. Each …
-
"VanillaSoft's Routing Filters are so easy to use and get results. The ability to zero in on specific targets has resulted in a tremendous increase in productivity. My reps can focus their efforts on dialing the right lead at the right time, and not wasting time thinking about who to …
-
“VanillaSoft’s queuebased routing not only boosted calls per hour, but increased sales.”
-
"Auto-dialing coupled with intelligent lead routing allow our agents to focus on their core responsibilities and revenue generating tasks. With VanillaSoft our agents can move nearly three times faster than dialing by hand. This is a tremendous advantage."
-
"We have never been so successful. Since we started using VanillaSoft we have increased productivity by 175%! Also, working with the VanillaSoft team has been an incredible experience. They helped us customize our campaigns and page layout to fit our unique needs."
-
“Even if the software was not as useful and efficient as it is, the staff from sales to service would be hard to leave. They have been professional and friendly from day one. Opening a new business is full of new things to learn and obstacles to overcome; having the …
-
"VanillaSoft's call-activity dashboard allows me to see real-time stats necessary to control the center operations."
-
"VanillaSoft's Call-Activity Dashboards & Web Reporting keep me up to date on sales and website visits."
-
"Importing leads is so easy! I love the fact that you can save the layout and just return to it each up load sequence. I import for multiple sources and the fact that I can just pick my custom layout each time, makes what used to be a major pain, …
-
“We had originally built our own solution in house because it was difficult to find a turn-key solution for outbound sales calls that met our specific needs. As we began growing, we were thrilled to find VanillaSoft. It was easy to implement into a relatively complex organizational structure and met …
-
“We are very happy with VanillaSoft Professional. VanillaSoft is software created by call center experts for call center professionals. They understand the user experience and delivered on fulfilling all of my purchase criteria and more. Functionality plus ease of set up, smooth onboarding, and excellent customer service and support makes …
-
“The ability to customize some parts of the system to match our needs has been a game changer. Reporting that took us 30 minutes or more to compile with our spreadsheets and database sytems now take less than two minutes to generate with VanillaSoft. David Hood and his team at …
-
"I am extremely impressed with how easy it was to get started and train my marketers on the VanillaSoft solution. As well, I had a lot of flexibility on how I wanted this program to run for our company. Plus, customer service is EXCELLENT at VanillaSoft. I highly recommend VanillaSoft …
-
“VanillaSoft is the perfect sales tool to help sales reps to stay on top of clients, identify prospects faster, and focus salespeople on the main goal ─ closing deals.”