How the moving and storage leader avoided disaster when they upgraded their ecommerce website
How direct feedback from users helps Adobe improve its iconic Photoshop product
How changes to Kiva’s online lending platform helped fund 7,000 new borrowers
How BT Group leveraged human insights to establish EE as their consumer brand, improve their app, and optimize their Aimee AI chatbot
How Little Caesars redesigned the online checkout process to drive a significant increase in their weekly order count
Intermountain Health’s drive to improve their online experiences–which led to a 39.6% increase in new patient scheduling
How the UK’s first digital-only bank used human insight to build better digital experiences and increase its App Store rating to 4.8