103 UserTesting Case Studies

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  • Autotrader.com improves experience to better match customer journey and digital behaviors

  • Canadian Tire proactively validates product updates through weekly user tests

  • How Wells Fargo designs with beauty in mind to earn a 4.9 rating from customers on The App Store

  • How BT Group leveraged human insights to establish EE as their consumer brand, improve their app, and optimize their Aimee AI chatbot

  • How Little Caesars redesigned the online checkout process to drive a significant increase in their weekly order count

  • Intermountain Health’s drive to improve their online experiences–which led to a 39.6% increase in new patient scheduling

  • How the UK’s first digital-only bank used human insight to build better digital experiences and increase its App Store rating to 4.8