How DocuSign keeps users signing on the dotted line
How ATB Financial rapidly innovates their platform with customers in mind
How FamilySearch helps people around the world find joy in connecting with their relatives
How Ancestry improved their trial experience, increasing revenue from new subscribers by 6%
How changes to Kiva’s online lending platform helped fund 7,000 new borrowers
How KeyBank leveraged human insight to upgrade their ATMs and increase net promoter scores by 44%
How Zenni Optical leverages Contentsquare and UserTesting together to create a profitable guest checkout experience
How YBS worked with UserTesting’s Professional Services team to address the UK Consumer Duty and raise customer understanding
How Zigzag used human insight to develop the Ziggy AI chat function for their popular puppy coaching app
How Helix used human insights to improve their enrollment process and drive expansion of their digital experience to multiple health systems
How Wells Fargo designs with beauty in mind to earn a 4.9 rating from customers on The App Store
How Sage leverages customer insights and QXscore™ to elevate digital experiences and drive a 22% increase in website conversions
How A&F Co. utilized customer insights to build the online A&F Wedding Shop and evaluate the in-store experience for their Hollister brand
How Panera Bread cooked up a new catering website to earn an 18% increase in revenue per visit
How AWS works with UserTesting to bring their customer obsession principle to life