78 UpKeep Testimonials

"I must be honest. I have reviewed the function and possibilities. I have discussed the use of this app with other maintenance mechanics within my company. They love it and I am excited to begin setting it up for my remote location. Being the only mechanic for my company within a 100-mile radius, this should help me remember scheduled and daily maintenance and preventative maintenance on my machines. I love how it is tailored just for my exact needs. My fellow mechanics in Baltimore want to help me set it up and start running it with it. I have 4 conveyors, 1 heavy duty Shredder with a 100 HP motor, steam vessel, cart washer, compactors and air compressor to manage daily. This app will help to organize my day and prioritize repair needs. I am very very excited."

“UpKeep has allowed us to examine the facilities management business in the aggregate, pull out trends that previously we couldn’t see, and work smarter and faster for our clients, while also lowering their costs over the longer term. It has fundamentally changed how the hotels, bars and other properties are being looked after. Less than a year into UpKeep's roll out across the business, nobody could imagine ever going back to the old ways.”

"UpKeep lets me list the cost of parts on our work orders. That gives me more transparency into what we’re spending month to month. And, since everyone on our team has an iPad and can create their own work orders, we can eliminate administration hours. UpKeep is THE assistant we’d otherwise have to pay an additional salary for."

“Before UpKeep, I’d have to visit each location on the island by golf cart or using other equipment. The island is pretty big, so it could take me 10 minutes to get from one side to the other. The distance was contributing to wasted time in simply communicating with the staff. They needed to find a better way."

“We have our operations group of water and wastewater facilities, our compliance and operations support staff in the office, and a full-service maintenance group with about 13 employees. We were using a really antiquated system that consisted of Excel spreadsheets, phone calls, and an embarrassing amount of emails. We needed to find a better way to manage it all.”

“UpKeep had the combination of initial simplicity of meeting our immediate needs and the potential to grow and add new features for us.”

“The other thing that I was looking for was a mobile-first application. I needed my technicians to be able to pull up their work orders in the field. I think that I was missing about 50% of the work orders back then because they were not getting uploaded. The old CMMS system was only a desktop application that was not friendly to use."

“Integrated and top quality services to the traveler.”

“UpKeep has been excellent in organising reactive and preventative work, the team work hard to make the product suitable for all industries and the ability to manage all purchasing, inventory and work orders in the single environment saves a lot of time.”

“We love how UpKeep lets us upload floor plans and select exactly where the equipment is located.”

“Team has really adopted it from the old pen and paper corrective action forms, and allows other technicians to show and share issues on the floor. The mobile device features work best for my team while throughout the plant.”

“What I liked most about this software would first be the accessibility I have to using it out on my floor with a cell phone or any device that has internet access, keeps me from having to run back and forth or from having to remember everything.”

“The facilities systems were essentially non-existent when I started; no visibility to equipment condition or preventive maintenance requirements.”

“When I started at Icon in March, I realized how frequently I had to just go through all our systems, I've got multiple buildings and felt like I was constantly going in circles to check on them and make sure their managers were happy. On top of that, when there was a problem, they had to call me. I felt like I was chasing my tail all day long.”

“We started looking at a few different companies at the time, and we liked UpKeep, It seemed like a very fresh, new company. We also thought that UpKeep would work with us to customize it for our needs.”