78 UpKeep Testimonials

"An excellent solution for a company that has lots of equipment to keep organized and running."

“It was more of a task-based project management system that really had nothing to do with facilities, maintenance or inventory-control. I needed something a little more in-depth, something that was more than a digital checklist.”

“I notice that slowly I'm able to get to more work orders because we're communicating better, and there's less confusion or miscommunication where the work order has to be on hold or it's slowing down for whatever reason."

“That kept us busier for a longer period of time throughout the year, which then increased the amount of use our equipment and facilities were seeing. We just didn’t have a system in place. All the information was stuck in the heads of one or two people. We couldn’t remember when or how to do certain things. No one wanted to follow-up because our tracking was all paper-based and everybody hates paper.”

“Before UpKeep, I’d have to visit each location on the island by golf cart or using other equipment. The island is pretty big, so it could take me 10 minutes to get from one side to the other. The distance was contributing to wasted time in simply communicating with the staff. They needed to find a better way."

“We have our operations group of water and wastewater facilities, our compliance and operations support staff in the office, and a full-service maintenance group with about 13 employees. We were using a really antiquated system that consisted of Excel spreadsheets, phone calls, and an embarrassing amount of emails. We needed to find a better way to manage it all.”

“UpKeep had the combination of initial simplicity of meeting our immediate needs and the potential to grow and add new features for us.”

“The other thing that I was looking for was a mobile-first application. I needed my technicians to be able to pull up their work orders in the field. I think that I was missing about 50% of the work orders back then because they were not getting uploaded. The old CMMS system was only a desktop application that was not friendly to use."

“Integrated and top quality services to the traveler.”

“UpKeep has been excellent in organising reactive and preventative work, the team work hard to make the product suitable for all industries and the ability to manage all purchasing, inventory and work orders in the single environment saves a lot of time.”

“We love how UpKeep lets us upload floor plans and select exactly where the equipment is located.”

“Team has really adopted it from the old pen and paper corrective action forms, and allows other technicians to show and share issues on the floor. The mobile device features work best for my team while throughout the plant.”

“What I liked most about this software would first be the accessibility I have to using it out on my floor with a cell phone or any device that has internet access, keeps me from having to run back and forth or from having to remember everything.”

“The facilities systems were essentially non-existent when I started; no visibility to equipment condition or preventive maintenance requirements.”

“When I started at Icon in March, I realized how frequently I had to just go through all our systems, I've got multiple buildings and felt like I was constantly going in circles to check on them and make sure their managers were happy. On top of that, when there was a problem, they had to call me. I felt like I was chasing my tail all day long.”