78 UpKeep Testimonials

"UpKeep is an easy-to-use app and you can really figure it out all by yourself."

“UpKeep data gives us talking points that we didn’t have before to engage with our management group or our owners. It just so happened that the UpKeep implementation coincided with an increase in our tech revenue and parts cost. The ability to track tech hours, preventive maintenance versus reactive calls, and parts inventory made a big difference. We could also see the movement of machines a little bit more easily. These are all conversation points that we didn’t have previously.”

“Things are a lot better already. Our inventory is not quite 100 percent accurate yet, but we’re working toward that. We’re also keeping track of what technicians are doing, when they are doing it, and how long they’re taking.”

“The old system was essentially a list of references with no user access. It was one person's responsibility to communicate with everyone. For the most part, it was slowing us down as a company. There was nowhere to properly coordinate anything we were doing, and information was very mixed up. It made getting things done a lot more difficult than it should have been.”

“I appreciate the live feed of work orders. We’re able to see things right away and track where they’re at, even if we’re at home. Since implementing UpKeep, we’ve begun to also track assets, downtime, work time, parts inventory, preventive maintenance, and analytics.”

"UpKeep helped us build a common language across all locations, from asset names to parts management, which has been crucial for training and scaling."