“The facilities systems were essentially non-existent when I started; no visibility to equipment condition or preventive maintenance requirements.”

“Pre-UpKeep, I may have been driving around the property and someone would tell me that a toilet was broken. Then, I’d need to remember and find Lawrence. Now, everyone can be another set of eyes for us. Everyone can simply take their phone, scan the QR code and send in …

"UpKeep helped us build a common language across all locations, from asset names to parts management, which has been crucial for training and scaling."

“Before Upkeep, we were on a paper system that was messy, unorganized, and inefficient. Now we’re able to utilize the request feature for our crews to submit work order requests with pictures indicating the issue that needs attention. This is then viewable by management, from origination to completion, and actually …

“The old system was essentially a list of references with no user access. It was one person's responsibility to communicate with everyone. For the most part, it was slowing us down as a company. There was nowhere to properly coordinate anything we were doing, and information was very mixed up. …

“I appreciate the live feed of work orders. We’re able to see things right away and track where they’re at, even if we’re at home. Since implementing UpKeep, we’ve begun to also track assets, downtime, work time, parts inventory, preventive maintenance, and analytics.”