“It lacked a whole host of features, had a thick client on the desktop, and was not web-based. We also had to retire the infrastructure that it was running on. We couldn’t support the server equipment anymore."

“We had to transition physical service reports to billing and invoicing. It was common to have a turnaround time of one to two weeks. It was also a challenge to keep track of parts stock and assets in a manually based system.”

"I have been a chief engineer in the industry for 10 years and I’ve used a lot of CMMS in my tenure. UpKeep tops them all, is so user friendly, direct to the point, and very handy for users on my team."

“The old system was essentially a list of references with no user access. It was one person's responsibility to communicate with everyone. For the most part, it was slowing us down as a company. There was nowhere to properly coordinate anything we were doing, and information was very mixed up. …

“I appreciate the live feed of work orders. We’re able to see things right away and track where they’re at, even if we’re at home. Since implementing UpKeep, we’ve begun to also track assets, downtime, work time, parts inventory, preventive maintenance, and analytics.”

"UpKeep helped us build a common language across all locations, from asset names to parts management, which has been crucial for training and scaling."