78 UpKeep Testimonials

“UpKeep Sensors have changed the entire way we monitor the health of our facility. No more clipboards and no more needless facility walkthroughs. Now we can monitor the state of our facilities hundreds of miles away from a mobile device anywhere we are.”

"We have used this software for about 9 month works great and they are always improving the quality of the finished product."

“UpKeep is an easy-to-use app and you can really figure it out all by yourself.”

“With 50 properties, we could easily get 50 work requests or more every day. UpKeep puts the whole process out there in front of everyone so nothing gets missed. It helps keep those who are requesting the work to be done in the loop as well.”

“Once our team began to use UpKeep in the first month, we saw email communications drop by 90 percent. Requesters are now entering good information, and our accountability and traceability has improved so much. It’s sort of hard to picture our life without it now.”

“UpKeep is a great service for managing work orders, tracking assets and scheduling your team’s time. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The ability to upload pictures and other files such as repair manuals, work orders, and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties.”

“UpKeep was chosen after trying a number of CMMS systems against some basic goals. UpKeep is competent, easy to implement, easy to use, and has the best Customer Service team. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.”

“The fact that you can also track historical repairs, and can print barcodes for assets and equipment makes keeping track of various and many parts at the same time, very easy, and functional.”

“I am able to track maintenance issues much more efficiently to ascertain if a bigger problem may be the main issue. The accessibility on my smart device makes this software a vital tool in daily operations.”

“Some companies may choose a technology solution that offers mediocre, but integrated, maintenance and fleet tracking capabilities. We took the opposite approach; we wanted the best tool for each job, period. We think UpKeep is the best computer maintenance management system (CMMS) out there. We think Samsara is the best fleet tracking system and driver safety system out there. We wanted to take advantage of all their merits and simply build a bridge that connects them. I think in the modern age of high quality SAAS solutions and API integrations, that’s easier than ever.”

“For Certarus, we’re doing everything from providing real-time, up-to-the-second GPS locations, pulling diagnostics through our devices, and sending a lot of this information over to UpKeep.”

“For the longest time after I started in my position, I would simply take notes. If I was in the middle of a job and something came to me, I would have to notate it and then transfer it over for Matt.”

“Pre-UpKeep, I may have been driving around the property and someone would tell me that a toilet was broken. Then, I’d need to remember and find Lawrence. Now, everyone can be another set of eyes for us. Everyone can simply take their phone, scan the QR code and send in a request to Lawrence directly. Ultimately, it gave Lawrence a little army of employees that can help spot areas that need assistance.”

“We effectively had no inventory control program at the time. Some plants would manage things manually on Excel, but that relied upon individuals taking the time to stop what they were doing to go back to the office and update a spreadsheet somewhere, which rarely occurred. Most of the time we were flying blind and depended on tribal knowledge to know what we had in the plant.”

“I thought, ‘I can’t manage like this, there is too much of a load here. As the administrator, I have to stay on top of things, and I can’t rely on a paper trail. Otherwise, every time I have to find some information, I need to go through piles of paperwork. It’s just not reliable. People leave, and others forget. In our situation, one failure on one piece of equipment may mean residents don’t get water.”