"I make sure that joke doesn’t apply to our restaurants. When equipment goes down, it’s only down for a short time. The shift manager submits a work request with UpKeep, our maintenance team gets a notification, and we’re there to fix the issue in under an hour. After this, I can report on issues to reduce future downtime."
"My grade for UpKeep [customer] support is A++, triple A, it’s the best support I’ve ever had."
“UpKeep was chosen after trying a number of CMMS systems against some basic goals. UpKeep is competent, easy to implement, easy to use, and has the best Customer Service team. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.”
"I have been a chief engineer in the industry for 10 years and I’ve used a lot of CMMS in my tenure. UpKeep tops them all, is so user friendly, direct to the point, and very handy for users on my team."
"UpKeep is an easy-to-use app and you can really figure it out all by yourself."
"It’s an easy app - you can really figure it out by yourself."
"UpKeep improved the task communication in my building. Telling my team what to do and when to do made all the staff be more efficient. Thanks UpKeep for making such a professional and friendly user app!"
"We have used this software for about 9 month works great and they are always improving the quality of the finished product."
"I've had a great experience using the software to manage 3D printing work orders and managing filament inventory."
"I must be honest. I have reviewed the function and possibilities. I have discussed the use of this app with other maintenance mechanics within my company. They love it and I am excited to begin setting it up for my remote location. Being the only mechanic for my company within a 100-mile radius, this should help me remember scheduled and daily maintenance and preventative maintenance on my machines. I love how it is tailored just for my exact needs. My fellow mechanics in Baltimore want to help me set it up and start running it with it. I have 4 conveyors, 1 heavy duty Shredder with a 100 HP motor, steam vessel, cart washer, compactors and air compressor to manage daily. This app will help to organize my day and prioritize repair needs. I am very very excited."
"With UpKeep, by the time we had submitted a request, generated a work order, and closed it out, we were still trying to figure out how to set up the request with the other system."
"UpKeep lets me list the cost of parts on our work orders. That gives me more transparency into what we’re spending month to month. And, since everyone on our team has an iPad and can create their own work orders, we can eliminate administration hours. UpKeep is THE assistant we’d otherwise have to pay an additional salary for."
“Even though I’m behind the scenes, the work I do helps the kids who come here have an awesome camp experience in the summer.”
“Before UpKeep, I had to dig through all this paperwork, or try to remember details from a phone call. With UpKeep, work orders are much easier to keep track. It makes me feel good when I could show my team exactly what work orders are in progress.”
“With 50 properties, we could easily get 50 work requests or more every day. UpKeep puts the whole process out there in front of everyone so nothing gets missed. It helps keep those who are requesting the work to be done in the loop as well.”