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Hear is an AI-powered conversation intelligence platform designed for contact center managers. Trusted by enterprises, Hear delivers unrestricted insights, proactive intelligence, and a unified data source to transform contact centers. By analyzing 100% of customer conversations, Hear uncovers critical insights to boost revenue, improve customer retention, and enhance operational efficiency and compliance—all while ensuring enterprise-grade security at scale.
Propense is an AI-powered solution that uses firms’ historical data, service offerings, internal initiatives, and market events to anticipate where clients have additional needs that a firm isn't currently serving. Propense uses AI-driven analytics, real-time market triggers, and historical service data to predict your clients’ needs and recommend the most relevant services your firm can offer in response.
ScienceMachine is AI-driven bioinformatics platform enhancing scientific research with rapid, cost-effective data analysis and human oversight. ScienceMachine operates in the bioinformatics sector, providing an AI-driven platform designed to enhance scientific research through rapid and cost-effective data analysis. The core product, Sam, is an AI Bioinformatician that builds and maintains customized data workflows tailored to the specific needs of each client.
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