"We are delighted by the results we’ve achieved with ultimate.ai. We’re resolving customer issues faster than ever before and over 35% of requests are automated completely. Our customer experience has never been better! We are excited to continue our partnership together. We are impressed by the strength of ultimate.ai’s technology. Romanian is a complex language and ultimate.ai is the only AI provider we found that could support it, at native fluency, straight out of the box.”
"Working with the team at ultimate.ai has been fantastic. The guidance they provided made sure we delivered great automated experiences to customers and hit an over 40% automation level from day one. Getting agents excited about ultimate.ai has been easy. Suggested responses help them resolve cases faster and they know that as they work with the AI, they train the automation to get better and free their time for more complex tasks."
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