“We have learned that, in order to ‘win hearts and wallets,’ telco companies must not only deliver amazing technology, but also prove that they have the customers’ best interests in mind while providing an outstanding customer experience. In France as in other European countries, telco customers are switching from brand to brand to find an experience that matches their expectations. In this context, the experience a company offers is increasingly its differentiator.”
"Excellent customer experience is close to our hearts and guides our everyday work. We invest in ease of communication and delighting our customers"
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