Ultimate.ai Testimonials

“We have learned that, in order to ‘win hearts and wallets,’ telco companies must not only deliver amazing technology, but also prove that they have the customers’ best interests in mind while providing an outstanding customer experience. In France as in other European countries, telco customers are switching from brand to brand to find an experience that matches their expectations. In this context, the experience a company offers is increasingly its differentiator.”

“Information is key. Have you ever been at an airport and the plane’s going to take off in three minutes, but the plane’s not even here yet? Nobody’s made an announcement that the plane is going to be late, but you know it’s going to be late! When you give somebody information, everything gets better.”