Ultimate.ai is the leading customer service automation platform. They use deep learning to transform how people work in customer service. Solutions like theirs are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support.
“We have learned that, in order to ‘win hearts and wallets,’ telco companies must not only deliver amazing technology, but also prove that they have the customers’ best interests in mind while providing an outstanding customer experience. In France as in other European countries, telco customers are switching from brand to brand to find an experience that matches their expectations. In this context, the experience a company offers is increasingly its differentiator.”
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