Ultimate.ai is the leading customer service automation platform. They use deep learning to transform how people work in customer service. Solutions like theirs are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support.
“In 2020, customer support teams are no longer considered simply a ‘cost of doing business', but a key component in the company’s brand development. Customer service teams are in the front lines of customer communications, which means that they’re experts in identifying customer’s needs."
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