Ultimate.ai is the leading customer service automation platform. They use deep learning to transform how people work in customer service. Solutions like theirs are driving the wave in intelligent CRMs. ultimate.ai's proprietary deep learning technology enables customer service automation in all languages. Automate first-line customer contact across chat, email and social; increase agent productivity by over 30% for complex cases; and continuously learns to improve the quality of automated and assisted support.
"We are delighted by the results we’ve achieved with ultimate.ai. We’re resolving customer issues faster than ever before and over 35% of requests are automated completely. Our customer experience has never been better! We are excited to continue our partnership together. We are impressed by the strength of ultimate.ai’s technology. Romanian is a complex language and ultimate.ai is the only AI provider we found that could support it, at native fluency, straight out of the box.”
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