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"Unlike everyone else in this space, UJET’s cost structure does not benefit from extended handle times; as a result, UJET is proud to help you cut cost by lowering AHT. That’s a game changer!"
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Voxer is a San Francisco-based company that was founded in 2007 with the vision to make worldwide communication easy and more efficient. The privately held company offers both a free Voxer application and Voxer Business service designed for small and mid-sized business and enterprise-wide deployments. Voxer's proprietary technology allows companies to send live and simultaneously recorded voice, text, and photos from any iPhone, Android, Windows Phone 8 device or desktop browser. The free Voxer application is consistently in the top 20 for global social networking applications downloaded, and Voxer Business was chosen as the Best Overall Application and Best Social Business Application by the Silicon Valley Business App Awards in 2013. The company has raised $30 million in funding from Institutional Venture Partners, Intel Capital, SV Angel, CrunchFund and other investors.
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