"Unlike everyone else in this space, UJET’s cost structure does not benefit from extended handle times; as a result, UJET is proud to help you cut cost by lowering AHT. That’s a game changer!"
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Zight (formerly CloudApp) is on a mission is to create a happier and more productive workplace with better communication. Zight allows you to easily create and share annotated screenshots, screen recordings, gifs, videos and more! The result... enriched communications you need to improve clarity and engagement with customers, prospects, and coworkers while providing flexibility and efficiency to improve productivity. Zight integrates with all your favorite tools like Slack, Atlassian, Asana, Jira, Zapier and many more to fit your existing workflow. Try it for yourself for free at share.getcloudapp.com/signup