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"Unlike everyone else in this space, UJET’s cost structure does not benefit from extended handle times; as a result, UJET is proud to help you cut cost by lowering AHT. That’s a game changer!"
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Founded in May 2013, Cotap was born so everyone from the breakroom to the boardroom could easily have the conversations that drive work forward — fast, active, dynamic dialogue that’s meaningful. Cotap are obsessed with fixing communication at work. Since Cotap launched its first app in October 2013, workers everywhere now have access to real time, secure and easy-to-use mobile communication. Communication is at the heart of creating happy, productive and engaged employees, and we build tools to make it better. Headquartered in San Francisco, Cotap is quickly and purposefully growing with the backing of Charles River Ventures and Emergence Capital Partners.
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