Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Soprano Design is a leading provider of mobile messaging technology for mobile network carriers and enterprise customers worldwide. Their Communication Platform as a Service (CPaaS) is actively deployed by thousands of enterprises and government organisations around the world for trusted mobile interactions, that include SMS, voice, email, IP and omnichannel messaging.