Access even more references from these marketplace competitors
Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Element is a Matrix-based end-to-end encrypted messenger and collaboration app. It’s decentralised so that users can be digitally sovereign (own and control their own data). Element can be self-hosted, or through a hosting service such as Element Matrix Services. Element operates on the open Matrix network to provide interoperability between other messenger and collaboration apps.
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