Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
3seventy is the preferred mobile solution for developers and marketers to connect with customers via the text message inbox. The company was founded in 2008 by executives with deep experience in both email marketing solutions and call center communications who knew that text messaging is the direct marketing of the 21st century. They’ve built a text messaging platform for serious enterprises and leading edge developers. 3seventy connections into mobile carriers have access to 990+ operators and 5.5 billion wireless subscribers globally.