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Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.
Clickatell is a global leader in mobile messaging and transaction services, which enable its customers to alert, interact and transact with business partners and communities on the mobile phone. Clickatell's global footprint means that it can deliver short message services (SMS) through its next-generation Clickatell Mobile eXchange (CMneXt) to over 800 mobile networks in over 200 countries and territories, with the potential to reach 6 billion mobile phone users - more than 80 percent of the world's population. In addition, with Clickatell Transaction eXchange (CTX), it provides the essential link between mobile consumers and financial institution, with services like airtime top-up. More than 15,000 enterprise, government, medium and small business customers and application developers have embraced Clickatell's technology solutions.
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