“The Tyler team was thorough, thoughtful, and could anticipate what I needed because they knew the system inside and out.”

"We literally cut out not just the middleman, we've cut out a whole group and a layer of bureaucracy around those public records requests that is going to allow free and open access to the data."

"We helped people see and connect that performance is really to help everybody improve and to be better stewards for our citizens."

"We work hard to get people to come and work the polls. That’s a big commitment on their part, working from 6:00 A.M. to 9:00 P.M. We don’t want to deter election workers from coming back. I believed Court Funds would be beneficial when I first heard about it. I’m …

“What makes [Enterprise Permitting & Licensing] different is the people behind the product They are working hard to make it the best product it can be. I truly believe that. I would recommend EnerGov to anyone.”

"People wouldn’t deposit their checks. They might hold them for a week or a month. It was awful trying to balance the books. Going to cards really helped. The old process was really holding people up."

“When I heard about Court Funds, I wondered how long this had been an option. I would have done this so much sooner had we known about it. I no longer have to deal with situations like a person reporting they lost a check and then taking time to ensure …

"Electronic disbursements have probably saved us 30 minutes to an hour a day of hand entering information and printing and mailing checks. And of course, we don’t go through as many checks as we used to. It’s helped us cut down quite a bit on that cost. We don’t receive …

“I’ve always been a firm believer in show-and-tell. It’s always easier to show somebody what you’re trying to say, because when they see it, they all get that ‘AHA!’ moment, As technology professionals, our role is to provide the people we work for with the ‘AHA!’ moment, so they can …

“It’s just a more streamlined process and much more efficient than emailing documents, which was our other alternative before we started implementing the tasks and queues option.”

“From our perspective, communication is key. We needed to make sure that everyone could see the same information, which we did not have before. Everyone works different hours, so to be able to have instant access to the information you need 24/7 is very important”

"We needed to be able to see all permits in the city, regardless of what department needed the information."

"It’s nice that you can build a new process as we move into a technological world, but just because you worked this way before doesn’t mean you keep working that way."

"Before COVID, when someone would come in to protest the value of their property, everyone would show up at once. We would have long lines, people out the door."

"It’s given district employees more empowerment and a better understanding of transportation in general, a bigger picture. They have so much more information at their fingertips. And if you have information, you have everything."