“I came into the city of Asheville when we were using our old financial system. It didn’t make sense to me. On the other hand, I understand Enterprise ERP from the ground, up. It is intuitive. Our team can access the information we need, when we need it.”

"In about four weeks, my team identified the city’s most important financial information, built an online dashboard using the Tyler platform, and launched a real-time data resource to the public."

"Communication was key to our success. Keeping Court staff informed daily was crucial, as well as ensuring they received proper training before going live. Staff’s assistance on preparing the BPR’s and testing was very important. Our project was a success because we had the support of our Judicial Officers and …

"Tyler has bent over backwards to help us get everything that we needed for our use and needs. We’ve been very happy with Tyler."

"Making a forward investment in technology that reduces work hours spent and improves the efficiency and accuracy of the onboarding process empowers our team’s success."

"Electronic Citations benefits our staff [because] there’s less people that have to actually touch traffic citations, there’s less data entry errors. The difference in the efficiency in our office, it helps everybody."

"We never had to question the software piece. With Veterans’ Benefits solutions from Tyler, we can do our job anywhere."

"The cloud solution allows for easier access to the system for our users, timely updates, easier tech help, less risk of lost data, and a more secure environment."

"I think it’s hard for any district to find the time to do everything that needs to be done for an implementation But I still think it’s the best decision we could have made."

"We’re rather proud of hosting our own task force. That’s not something a county of our size typically does."

“By using Fire Prevention Mobile, we’re able to be more proactive in doing the inspections that need to be completed, and that means we’re providing a much safer community.”

"In the world of 911, seconds matter. As a dispatcher or an officer, you have to be right 100% of the time, every day. It’s a lot of pressure, and anything we can do to take that pressure off is worth it — like using the 911 queue to start …

“We feel like we can accomplish just about anything, We’re looking forward to innovation.”

“I’m not having to issue warrants, I don’t really want to throw somebody in jail because they don’t appear in court, and this particular option lets them appear by their phone and nowadays, almost everybody has a phone.”

“We compared the benefits of updating our in-house system versus choosing an outside vendor, We chose the [Tyler] Labor Relations application because it is able to track all of the information related to grievances, from start to finish. It gave us what we needed in one complete package.”