"Because we were one of the early adopters in the Netherlands, we had to break ground for other government bodies at very different administrative levels."

“It was the foundation that helped us move forward in terms of coming up with standard processes for things like permitting, planning, public works, and code enforcement, and even getting more ancillary departments onto the platform like Finance and Economic Development.”

"Today’s economy demands that municipal courts operate ‘lean and mean,’ we must do more with less. Optimizing technology is critical; how can we make the most of our hardware and software investment?"

"We work hard to make sure that our community, our citizens, trust what we’re doing and feel confident that what we’re doing is good for them."

"In connecting with Tyler Technologies, whether it’s for a once-in-a-lifetime global pandemic or routine market fluctuation, we’re really partnering to ensure that we build stronger schools, safer streets, and of course a sustainable economy that works for all."

“We didn’t really have a minutes system. Everything was being generated out of Microsoft® Word, and it was time-consuming. It used to take hours after the meeting to publish the minutes. And right now, unless something unusual happened during the meeting, by the time the meeting is over, the minutes …

“I believe the implementation of a cloud environment is a huge win just for disaster recovery purposes, considering the geographical location that we’re in. By using a SaaS model, we have given more flexibility to our end users. We have that ability to work remotely and to still function as …

“IT staff welcomed this idea, and we’ve actually moved several other products to the cloud as well. They were encouraging of us moving in that direction. Relieving them of supporting Enterprise ERP has allowed them to focus on other pressing issues such as cyber security.”

"If I were to recommend Absence & Substitute to someone, I would point out its ease of use for posting substitute opportunities and simplifying data collection, and how it helps increase fill rates."

"The big win from this challenge was it empowered our employees. It gave them access to not only their onboarding, but just everything that the employee portal offers. It allows them to review their personal information, their leave balances, their benefits, and total compensation."

“Working with our previous disbursements vendor was a nightmare. [A resident would] be at the grocery store and have to put all their food back because the card wouldn’t work, or they were at a hotel trying to book a room for their first night out and they couldn’t get …

"I remember having the first meeting with Court Funds and light bulbs just went off in our heads. We realized it was going to save us so much money and so much time that we couldn’t justify not doing it."

“[The additional restitution money collected] is a direct infusion into our economy this year of over $2.5 million, which was paid directly to crime victims. At the same time, we lowered the cost to the taxpayers of processing those payments through the implementation of Court Funds.”

"In the end, we have provided a new way of delivering GIS services that enables many features within the new system. We have provided streamlined mobile apps for our field staff to perform inspections, and our plan reviews have become entirely paperless in the back office. Most importantly, our customers …

"We work hard to get people to come and work the polls. That’s a big commitment on their part, working from 6:00 A.M. to 9:00 P.M. We don’t want to deter election workers from coming back. I believed Court Funds would be beneficial when I first heard about it. I’m …