414 Tyler Technologies Testimonials

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  • "Tyler Content Manager keeps you from doing the small menial tasks and lets you do big picture things that really make a difference."

  • "Each Tyler customer installing a new system should really take the extra time and try to see how the new product can benefit the entire County. I think our office has only begun to see the true benefits of the new integrated system."

  • "Staff adopted the system relatively quickly, especially because the old process was entirely manual whereas the new process allows for supervisors to assign work orders with the click of a button."

  • "Equipping our first responders and dispatchers with the tools necessary to provide the best response possible to our community is what we strive to do."

  • “When we see holes in the perimeter using this technology, we’re able to send additional units to cover specific areas and plug any holes. It saves us time and helps our officers get to where they need to be.”

  • "It was the fastest we have ever been able to identify a body. It wouldn't be possible without the records software."

  • "We were able to save the structures around the unit where the fire started as well as several interconnected buildings."

  • "It was an overwhelming amount of calls, but our people and the system never faltered."

  • “When we learned we were eligible for reimbursement from U.S. Department of Treasury funds that were received by Tulsa County, the city was quickly able to determine which funds were charged with departmental expenses. Using multiple funding source strings, it became possible to post each of the reimbursements by fund …

  • "Tyler’s integrated products have allowed us to manage a diversity of operations across multiple departments with a single organizational viewpoint. Now, we know that we can react and respond quickly when unforeseen circumstances arise."

  • "If you have a problem and look around enough, there will be some piece of Munis that will help you to fix that problem. The software is totally customizable depending on our needs."

  • "We can retrieve documents much more easily. Users can go in and easily index and complete document searches; whereas before, it was like ‘OK, what cabinet are they in?"

  • "Tyler’s PACE Program has been absolutely worth it for the city of Auburn. Fixing errors and mistakes is time-consuming — even more so than a day or two of your time devoted to training."

  • "We’ve been using GoToMeeting™ and Microsoft® Teams with great success. It’s as though our trainer is at our physical location; we all join into the conversation and see the screen the trainer is using."

  • "We’re going to have much better tracking of costs to assets. We’ll be able to look at what assets are costing us, what type of maintenance we’ve been doing on a much, much better basis than we had before."