"We wanted to find a vendor that could meet all our needs. We wanted that integration. We wanted one company that was solid, that we could go to if we had problems and not have to decide who would be responsible for whatever the issue was."

"When numerous resources are tied up for large-scale emergencies, it can be difficult to get fast responses to other emergencies. But with New World public safety solutions and the efficiency of our dispatchers, we know we’re always sending the best response."

"We went from approximately 15,000 assets to just under 100,000 in 90 days. These assets are now actionable and have reporting, preventative maintenance schedules, and costs associated with each of them — all at our fingertips."

"We’ve been using GoToMeeting™ and Microsoft® Teams with great success. It’s as though our trainer is at our physical location; we all join into the conversation and see the screen the trainer is using."

"We’re going to have much better tracking of costs to assets. We’ll be able to look at what assets are costing us, what type of maintenance we’ve been doing on a much, much better basis than we had before."

“We didn’t realize the limitations of our legacy system until we invested in a new system. We were pleasantly surprised at the differences.”

"New Castle County benefits from using Tyler products because their software considers inherent government operations and citizen outreach. Future development is unrestricted because our strategy to adopt Tyler best practices with no customization means the solution is scalable."

“We’re planning to kick off with the HCM solution, then move to financials in a few years. This is in-line with many public sector organizations in Massachusetts — nearly 70% of municipalities using Tyler Technologies’ ERP software have also invested in the solution for their school district."

"One of our core goals has been to leverage our current applications and software in order to ensure that SJUSD can best support our range of users and to maintain safe and secure systems. Tyler allows us to do this not only with continual enhancements to our current Munis software, …

"We were very strategic in our approach to evaluate Munis we took our time to ensure we had all of the right players around the table even if some discussions didn’t pertain to all departments. Everyone got the benefit of hearing the discussions so they could understand the bigger picture, …

"Munis has a lot of functionality. Employees were familiar with it, having already used it for purchasing; however, it was exciting to expose them to something different — to introduce them to a new way of using it."

"Munis helped us to create a streamlined process, enabling employees to access the data they need quickly. Munis keeps us accountable, provides the appropriate background to make informed decisions, and paves the way for increased financial transparency."

“We have shared our chart of accounts with other districts in Louisiana because it covered every detail and was so effective. We want to help as many of our peers as possible to find the kind of success that we have in our years using Tyler.”

"We’ve worked with Tyler for 17 years, and they have consistently been a step ahead of us with respect to updating our technology and processes; we’re never waiting for Tyler to catch up to modern technology — they are usually encouraging us to join them where they’re at."

"All of Tyler’s products integrate seamlessly. Data silos are a very common issue throughout governments today. When the entire framework is connected, management can turn data into information, and then information into insight."