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"We try to make sure we're giving and creating a support system to our customers that enables them to be efficient in how they manage their own customers, by allowing them to provide an excellent experience across whatever channel their customers prefer."
"The ability to use WhatsApp as a channel rather than traditional SMS or email was critical for our program given its ubiquity in Latin America."
Plivo is a fast-growing cloud telephony startup backed by the same investors as Skype, Facebook, Google, Dropbox, Lyft and Airbnb. They have raised $2M thus far, became profitable over an year ago, and are scaling exponentially. They are looking for …
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