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Twig

Read Twig reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Twig as their Customer Support Software

Twig is customer support system built for B2B teams. It combines everything you need to scale your accounts and user queries with out adding more support reps. Operating in AI Agent-assist and AI-bot modes to engage with your customer in different channels. They're based in San Mateo, CA. Twig is backed by noted Silicon Valley VCs.

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Customer Rating Review Score based on 188 reference ratings
4.8/5.0 (188)

12 Case Studies

  • ClimbCredit delivers faster responses

  • How Basis accelerated customer responses 60% with Twig

  • Instant answers for Moms at Baby Led Weaning by Katie Feraro

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Additional Twig Information & Resources

Browse Twig Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Twig.