292 Tungsten Automation Testimonials

“Our business has grown a lot since we started using Kapow. We support many more portals and solutions now, things we couldn’t have done without Kapow. Had we not optimized with Kapow, this would have impacted profitability and inhibited growth.”

"Kofax Kapow was strongly recommended by one of our employees. We evaluated other solutions, but there really was no contest. Only Kapow offered the capabilities we were looking for right out of the box."

"Today our productivity is at least three times better than with the old manual process."

“Kofax gives us the flexibility to do anything we want. If there’s something we can think of in our imaging department, our IT group can find a way to make it happen with Kofax.”

"Kofax is a really important partner for us for two reasons. One is strategic importance – the products work and are reliable. As well as that, from a personal point of view it is a great company to work with because we genuinely have a close relationship."

“With Kapow, Trinity Logistics will be able to reach several key financial measures of growth years faster than originally planned. We are deploying automation in dozens of significant projects across the organization, and we will depend on Kapow to help us transform Trinity Logistics as we execute our business plan.”

“Providing the highest service quality is almost impossible when facing manual analysis tasks on high volume data that is spread over multiple applications which in some cases don’t even have an application programming interface (API).”

“We needed a solution that would be flexible enough to access external and internal sources that were not currently reachable via our Search engine. Legacy content also needed to be enriched and mapped to a standard taxonomy upon migration. With its ease of use in automating essentially any process and integrating with multiple applications, Kapow is critical for the success of any search project.”

“With Kofax we have succeeded in increasing our productivity and optimizing our costs, and at last we can standardize our processes.”

“Our GeoBlue mobile app built on the Kofax Mobile Capture Platform is more user friendly, more intuitive and more fun to use. It’s a real differentiator for HTH and GeoBlue.”

“We’re seeing a 95% reduction in manual effort from our Customer Service Representatives. Kapow handles what our users were doing, automatically, more consistently and more accurately.”

“With our app, every customer can turn his smartphone into a document scanner. That way, he can provide digitized documents that we can process end-to-end with no difficulty. This takes us a big step closer to becoming the leading digital bank, because the smartphone, with all its technical possibilities, is a completely new channel for communicating with our customers.“

“Depending on the complexity involved, the processing time for crediting sums to current accounts was a minimum of four days. Now, thanks to Kofax, 94% of the invoices will be processed in two days and 73% will be completed on the first day.”

“Kapow allowed us to rapidly transfer the functionalities of our approved online banking application to the mobile screen through a simple, step-by-step process and create a premium mobile experience for customers.”

“Our accounts payable department achieves greater productivity because we scan invoices in the morning and validate them by the end of the day. That means that we can take as much as ten percent more in cash discounts than before. Based on these positive experiences and on eliminating costs associated with external service providers, I expect to break even in about one year.”