292 Tungsten Automation Testimonials

“With Kofax we have succeeded in increasing our productivity and optimizing our costs, and at last we can standardize our processes.”

"By implementing Kofax technology, we can capture faster, give real time feedback, process customer request in minutes or seconds and that all leads to a much happier customer."

“If anyone wants information on any truck, they just pull the information from the system by serial number and it’s all there in one place.”

“They might be complaints, letters, application forms or opinions. Employees read and assess the contents, then register and classify the content using their experience, thereby setting the processes of the organization in motion. That work can be automated. For example, we already have experience with the digitalization of incoming invoices and Social Services documents. This expertise can now be used with the implementation of the digital mailroom."

“With Kofax Communication Server we were able to benefit from a central system for fax management that considerably reduced costs, whereas with Kofax Transformation Modules we eliminated all manual processes for handling invoices. It is mandatory that our next step goes towards bringing the two systems together, and this is indeed what we are working on now.”

“We have achieved a 100 percent paperless process and a 75 percent touchless process in accounts payable, and Kofax solutions have been a key enabler of this transformation."

“Lexmark solutions have been great in helping us deliver the information that our teams need to process payments, when and where they need it. As a result, our vendors stay happy and we can continue to deliver a highquality service to our customers.”

“Our aim was to make the experience as quick and easy as possible, both for the customer and our branch agents. By working with TR Process to introduce Kofax TotalAgility I believe we have achieved this."

“We have a great working relationship with Tromba—they are the reason why this project has been so successful.”

“One thing we did have trouble with is that because we were behind, especially on the weekend, it would take us a couple days to get out, so if they got their payment in on Friday, we might not get it keyed in until Tuesday.”

“By implementing Kofax Kapow and streamlining some of our business processes, we have been able to reduce the turnaround time for digitizing loan documents from 15 days to five days. This results in a more rapid time to revenue for our loans business, improving our cash flow and reducing our cost per fund.”

“Thanks to Kofax Kapow, we can provide higher-quality service to clients, so they can better understand their markets and make smarter strategic decisions.”

“After implementing Kofax Transformation Modules and the Kofax Capture Network Server, we’ve reduced our claims intake and routing time by 75 percent. The impact to our customers in terms of service improvement has been profound.”

"Since we introduced the Kofax e-invoicing solution, we have become considerably more time efficient, despite the fact that the volumes are continually increasing."

"We selected Kofax and SmartCAP IT-Solutions based on our previous positive experience of using these vendors in other areas of our business."