292 Tungsten Automation Testimonials

“By the time an item reaches our customer services team, it’s electronic and classified for immediate and clear action. Freeing our team from repetitive tasks also greatly improves job satisfaction, which we see as a powerful contributor to employee performance and retention.”

“County employees from any location can access the information they need to make the right decisions and keep cases moving along. It makes for much more flexible, efficient processing and timelier delivery of benefits to citizens.”

“We have achieved a 100 percent paperless process and a 75 percent touchless process in accounts payable, and Kofax solutions have been a key enabler of this transformation."

“We expect to save hundreds of hours/month of manual work to process special quotes and invoices—with shorter cycle times, data accuracy and increased customer and employee satisfaction.”

"We wanted to address two challenges simultaneously with a uniform scanning strategy: to optimize processes by digitizing documents and to scan in our archive, consisting of kilometers of medical records. Kofax’s integrated approach quickly convinced us."

“With Kofax Communication Server, we are now able to retrieve emails and integrate them the same way as regular mail.”

“It’s important that we have solutionstoday to engage the people who will be creating households and mortgages in the future. We need to meet them where they are which is most frequently on their mobile phone."

“With our new solution in place, we feel prepared to process higher volumes of loans as the economy continues to improve. And in the end, the faster loans can be processed, the more South Carolina residents will receive help with their housing needs.”

“Executing various tasks manually had already become a timeconsuming routine. We needed to take action and offer our staff a central solution that would simplify their daily workflow.”

“It was spectacular. For the first time in our history, we were able to announce the results of a census in the same year as the census itself. Kofax had everything to do with that outcome.“

“The combination ofKofax CaptureTM andKofax TransformationTM Modules has enabled the Ventura County to drive a lot of expenses out of its business processes from a hard cost standpoint—for things like paper and real estate— while empowering staff to access the information they need in real time to get the job done.”

“Kofax was a key to our successful automation of the Electronic Case Management system.”

“When auditors review our system, they are very impressed with the level of internal controls. And the efficiencies we’ve achieved have allowed us to re-invest resources into patient care and high-value analytical services.”

“The Kofax e-Signature solution fulfills all requirements for a full digitization and dematerialization of documents, which is one of the strategic initiatives of BNP Paribas Personal Finance Group.”

“The Kofax solution is especially worthwhile. The project saves up to CHF 600,000 per year since documents can now be sent by e-mail instead of by fax.”