292 Tungsten Automation Testimonials

“Previously, business processes for loan servicing depended heavily on manual work. Every day, we received customer communications in the form of physical post, faxes and emails. Processing these requests requires a range of different actions, such as requesting statements, making changes to accounts, and processing payments.”

“Fleet Support has been able to redeploy staff to concentrate on core quality processes outside of invoices and is now looking to extend the scope of the solution to process other type of documents.”

“A central location like the SSC offers the opportunity to exploit previously unused synergy potential. During the SAP roll-out in Eastern Europe, for example, it became clear that we needed to optimize invoice processing. Our main goal was to transform our accounts payable function into an automated, digital process. All incoming invoices were to be streamed as digital documents as quickly as possible into an electronic workflow, be processed centrally, and then paid immediately.”

“With Kofax Communication Server, we are now able to retrieve emails and integrate them the same way as regular mail.”

“It’s important that we have solutionstoday to engage the people who will be creating households and mortgages in the future. We need to meet them where they are which is most frequently on their mobile phone."

“With our new solution in place, we feel prepared to process higher volumes of loans as the economy continues to improve. And in the end, the faster loans can be processed, the more South Carolina residents will receive help with their housing needs.”

“Executing various tasks manually had already become a timeconsuming routine. We needed to take action and offer our staff a central solution that would simplify their daily workflow.”

“It was spectacular. For the first time in our history, we were able to announce the results of a census in the same year as the census itself. Kofax had everything to do with that outcome.“

“The combination ofKofax CaptureTM andKofax TransformationTM Modules has enabled the Ventura County to drive a lot of expenses out of its business processes from a hard cost standpoint—for things like paper and real estate— while empowering staff to access the information they need in real time to get the job done.”

“Kofax was a key to our successful automation of the Electronic Case Management system.”

“When auditors review our system, they are very impressed with the level of internal controls. And the efficiencies we’ve achieved have allowed us to re-invest resources into patient care and high-value analytical services.”

“The Kofax e-Signature solution fulfills all requirements for a full digitization and dematerialization of documents, which is one of the strategic initiatives of BNP Paribas Personal Finance Group.”

“The Kofax solution is especially worthwhile. The project saves up to CHF 600,000 per year since documents can now be sent by e-mail instead of by fax.”

“Kofax gives us the flexibility to do anything we want. If there’s something we can think of in our imaging department, our IT group can find a way to make it happen with Kofax.”

"Kofax is a really important partner for us for two reasons. One is strategic importance – the products work and are reliable. As well as that, from a personal point of view it is a great company to work with because we genuinely have a close relationship."