292 Tungsten Automation Testimonials

"With Kofax TotalAgility our team can capture much richer detail from invoices, right down to line item level, which is something they simply could not do in the past. Now that we have this insight, we can make decisions based on real evidence rather than best guesses."

"Using the traditional, paper-based process, it takes around five working days to process a claims submission and pay money into a customer’s account. With the app, we can make payments to customers the very next day in most cases."

"TotalAgility has transformed the way we process claims and provided us with deep insight into the data contained in the reports we read."

“The results of our Kofax implementation were extremely positive.”

“We wouldn’t be anywhere close to where we are without the frontend capabilities that MarkView and SupplierExpress have given us. When we started this process three years ago, 55% of the invoices were past due when entered. Today, 93% of invoices are paid in accordance with terms. That’s a huge swing.”

“What we’ve realized is that capturing both documents and unstructured information represents a gold mine to the business—the next generation of leveraging content to produce business value.”

“What’s great about Kofax is that they’ve really had to think about all of the different problems that could arise in an AP workflow, and a lot of them come pre-resolved, so we don’t have to learn those hard lessons.”

“Kofax is Geisinger’s one-stop shop for document capture. Kofax Capture can be adapted to a significant number of capture needs, whether it’s high volume desktop, networkattached, MFP, fax or email-based. It’s a highly flexible application.”

“Despite this being a challenging task, together with the Kofax Optitrade team we have been able to enhance our existing infrastructure for Omgeo CTM whilst ensuring minimal disruption occurred to our daily business operations and to our Clients. The solution has met all our expectations."

“Kofax impressed us with their product and their attitude. They provided a solution that exactly met our needs – to bring together processes and systems in a way that worked in the hands of staff who are excellent, but are not software engineers.”

“A central location like the SSC offers the opportunity to exploit previously unused synergy potential. During the SAP roll-out in Eastern Europe, for example, it became clear that we needed to optimize invoice processing. Our main goal was to transform our accounts payable function into an automated, digital process. All incoming invoices were to be streamed as digital documents as quickly as possible into an electronic workflow, be processed centrally, and then paid immediately.”

“We didn’t look at competitors. We went straight away to Kofax because they are the clear leader in the capture market. Our team knew we’d do it with Kofax or not at all.”

“If you were to ring a company and query something, you would expect at least a same day if not instant result, Nobody likes to be kept waiting. Before we implemented the Lexmark solution, we couldn’t provide that level of service.”

“We have cut time spent on the cheque validation process from 25 hours per week to just over six hours – a 75% reduction. And while in the past, four colleagues spent most of their day processing cheques and reconciling bank statements, the same task now takes two colleagues half a day to complete.”

“The service integration capability of Kofax TotalAgility is a powerful mechanism for managing workflow and linking our front and back-end systems. Together with Northgate’s front office CRM, the solution has been a key enabler in transforming our customer service capabilities.”