40 Traction Guest Testimonials

"Overall, the platform has been great for our head office. We just purchased licenses for three more offices. The support team at Traction Guest is great. They are very outgoing, communicative and easy to get in touch with for questions. It has been a very good experience for us here at Genesys and our internal team."

"The support staff has EXCEEDED my expectations when it comes to quick contact. They are so fast to respond and educate me, as well as be available whenever I need them. Having that kind of support is so important."

"We now have the ability to setup your site with as little or as much information you require. Traction Guest team are accommodating and very easy to work with."

"The process is quick and simple for the guest while, on the administrative side, the configuration is easy to use … I highly recommend Traction Guest not only because of the system but also the support that the team brings!"

"The biggest Pro about traction guest is that you can customize the experience 100%. I can ask our visitors only the questions that matter to us."

"Traction Guest has made our check-in process so much faster. It’s saved us a lot of time and our visitors love it too. It has more features than any other reception app we’ve tried out and I’d definitely recommend it to any organization that’s looking to speed up their visitor sign-in process."

"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."

"Guest is constantly developing their software and are very responsive to our requests.”

"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but rather just send an invite via Outlook like usual calendar meeting invites work within the software platform."

"Traction Guest provides our customers with a seamless sign-in process that is tailored to our exact needs. Before, we had customers sign in on a piece of paper. That piece of paper would get shuffled around to many different places and we would lose it. Traction guest keeps everything in one place for us."

"Ever since my office started using Guest, visitors have been greeted faster and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which “hosts” have received mail which is awesome to see."

"Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for visitors to sign in."

"The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for audits."

"Implementing Traction Guest has definitely enhanced our visitor and employee experience. The check-in process is simple and seamless. We’ve received quite a bit of positive feedback from our visitors as well as our team on how easy and convenient it is to use this product. Major benefit add to our workplace!"

“Very easy to customize to my requirements – the best of all the other solutions I reviewed. The SaaS service is very reliable!”