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"The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for …
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"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."
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"Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."
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“My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”
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“I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”
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"Traction Guest is a great product with an excellent set of features. Customer support is outstanding in its response time and ability to help. We were pleasantly surprised when all of our feature requests were implemented without long delay or push back."
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"Implementing Traction Guest has definitely enhanced our visitor and employee experience. The check-in process is simple and seamless. We’ve received quite a bit of positive feedback from our visitors as well as our team on how easy and convenient it is to use this product. Major benefit add to our …
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"Ever since my office started using Guest, visitors have been greeted faster and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which “hosts” have received mail which is awesome to see."
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"The software itself is extremely customizable allowing for a completely original experience but the customer support is superb. Traction Guest was always there to answer questions and to go above and beyond."
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"Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."
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“Very easy to customize to my requirements – the best of all the other solutions I reviewed. The SaaS service is very reliable!”
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"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but …
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"Welcoming guests into our business and notifying employees of their arrival is efficiently and elegantly handled by Guest’s sign-in process. The system takes just moments to use. We particularly appreciate the alerts when visitors arrive - it’s amazingly useful in providing a welcoming experience to our visitors."
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"We now have the ability to setup your site with as little or as much information you require. Traction Guest team are accommodating and very easy to work with."
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"Guest is constantly developing their software and are very responsive to our requests.”