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"The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for …
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"Welcoming guests into our business and notifying employees of their arrival is efficiently and elegantly handled by Guest’s sign-in process. The system takes just moments to use. We particularly appreciate the alerts when visitors arrive - it’s amazingly useful in providing a welcoming experience to our visitors."
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"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but …
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"The process is quick and simple for the guest while, on the administrative side, the configuration is easy to use … I highly recommend Traction Guest not only because of the system but also the support that the team brings!"
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"We are a food manufacturing company that needed a better process for guests visiting our plant. We wanted to eliminate a manual sign-in sheet while still having signed NDA legal documents. With Traction Guest, this process was made simple and provided us with an experience level that exceeded our expectations."
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“Great product with an excellent set of features. Customer support is outstanding in its response time and ability to help.”
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"Implementing Traction Guest has definitely enhanced our visitor and employee experience. The check-in process is simple and seamless. We’ve received quite a bit of positive feedback from our visitors as well as our team on how easy and convenient it is to use this product. Major benefit add to our …
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"Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."
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"The thing that attracted me to Traction Guest was the way the Platform works. It’s easy to use, easy to make changes, and very intuitive."
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"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."
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“Before we implemented Traction Guest, we had a paper guest book which was impossible to audit."
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“My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”
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“I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”
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"Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."
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"Ever since my office started using Guest, visitors have been greeted faster and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which “hosts” have received mail which is awesome to see."