40 Traction Guest Testimonials

“Before we implemented Traction Guest, we had a paper guest book which was impossible to audit."

"Overall, the platform has been great for our head office. We just purchased licenses for three more offices. The support team at Traction Guest is great. They are very outgoing, communicative and easy to get in touch with for questions. It has been a very good experience for us here at Genesys and our internal team."

"The thing that attracted me to Traction Guest was the way the Platform works. It’s easy to use, easy to make changes, and very intuitive."

"Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."

"The process is quick and simple for the guest while, on the administrative side, the configuration is easy to use … I highly recommend Traction Guest not only because of the system but also the support that the team brings!"

"We are a food manufacturing company that needed a better process for guests visiting our plant. We wanted to eliminate a manual sign-in sheet while still having signed NDA legal documents. With Traction Guest, this process was made simple and provided us with an experience level that exceeded our expectations."

"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but rather just send an invite via Outlook like usual calendar meeting invites work within the software platform."

"Guest is constantly developing their software and are very responsive to our requests.”

"Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for visitors to sign in."

"Almost 100% digital check in for participants. Nearly paperless front office. Digital document storage … Clients are very impressed with the ease of use, digital check in and signature capture."

"Traction Guest has made our check-in process so much faster. It’s saved us a lot of time and our visitors love it too. It has more features than any other reception app we’ve tried out and I’d definitely recommend it to any organization that’s looking to speed up their visitor sign-in process."

"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."

“My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”

“I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”

"I speak for all of us here at Proofpoint that we are very impressed with the Traction Guest system. It has not only made the life of our receptionist easier, but it has also automated the checkin and retrieving guest process … life has become a lot easier and professional."