40 Traction Guest Testimonials

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  • "The biggest Pro about traction guest is that you can customize the experience 100%. I can ask our visitors only the questions that matter to us."

  • "The customer rep was always on hand to help out with the product. You could tell they were passionate about it, and it really helped our team get excited about its use."

  • "Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."

  • "I speak for all of us here at Proofpoint that we are very impressed with the Traction Guest system. It has not only made the life of our receptionist easier, but it has also automated the checkin and retrieving guest process … life has become a lot easier and professional."

  • "What we like best is the customer support and product development. Traction Guest allows you to get away from paper, improving traceability. The integrations feature adds a lot of value to the software. It is easy to use for visitors."

  • "The support staff has EXCEEDED my expectations when it comes to quick contact. They are so fast to respond and educate me, as well as be available whenever I need them. Having that kind of support is so important."

  • "Welcoming guests into our business and notifying employees of their arrival is efficiently and elegantly handled by Guest’s sign-in process. The system takes just moments to use. We particularly appreciate the alerts when visitors arrive - it’s amazingly useful in providing a welcoming experience to our visitors."

  • "Got comments from staff and guests like what an improvement and boy that was easy Traction are quick to respond to concerns and welcome input for new features."

  • "Ever since my office started using Guest, visitors have been greeted faster and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which “hosts” have received mail which is awesome to see."

  • "Traction Guest is a great product with an excellent set of features. Customer support is outstanding in its response time and ability to help. We were pleasantly surprised when all of our feature requests were implemented without long delay or push back."

  • "Traction Guest was quick and relatively simple to setup and implement, and integrated well into our current environment … We like that we have the freedom to customize the user experience and tailor the sign in process to the different types of guests that walk through the door."

  • "Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for …

  • “Before we implemented Traction Guest, we had a paper guest book which was impossible to audit."

  • "We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."

  • "Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."