40 Traction Guest Testimonials

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  • "Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."

  • "Overall, the platform has been great for our head office. We just purchased licenses for three more offices. The support team at Traction Guest is great. They are very outgoing, communicative and easy to get in touch with for questions. It has been a very good experience for us here …

  • "Traction Guest has made our check-in process so much faster. It’s saved us a lot of time and our visitors love it too. It has more features than any other reception app we’ve tried out and I’d definitely recommend it to any organization that’s looking to speed up their visitor …

  • "We started using Traction Guest for our trade show lead system. It is so easy to manage and easy to use on the trade show floor. We also like that the leads go right into Salesforce so our sales team can add more information later and track the lead right …

  • "Traction Guest was quick and relatively simple to setup and implement, and integrated well into our current environment … We like that we have the freedom to customize the user experience and tailor the sign in process to the different types of guests that walk through the door."

  • "The software itself is extremely customizable allowing for a completely original experience but the customer support is superb. Traction Guest was always there to answer questions and to go above and beyond."

  • "The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for …

  • "The integration with Salesforce allowed update campaigns in real-time as our guest were checking in to each event. Our guests loved it – we loved it! A must have at every event!"

  • “Very easy to customize to my requirements – the best of all the other solutions I reviewed. The SaaS service is very reliable!”

  • "Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for …

  • “My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”

  • “I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”

  • "Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."

  • "We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."

  • "Traction Guest is a great product with an excellent set of features. Customer support is outstanding in its response time and ability to help. We were pleasantly surprised when all of our feature requests were implemented without long delay or push back."