40 Traction Guest Testimonials

"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."

"Overall, the platform has been great for our head office. We just purchased licenses for three more offices. The support team at Traction Guest is great. They are very outgoing, communicative and easy to get in touch with for questions. It has been a very good experience for us here at Genesys and our internal team."

"Almost 100% digital check in for participants. Nearly paperless front office. Digital document storage … Clients are very impressed with the ease of use, digital check in and signature capture."

"The process is quick and simple for the guest while, on the administrative side, the configuration is easy to use … I highly recommend Traction Guest not only because of the system but also the support that the team brings!"

"The customer rep was always on hand to help out with the product. You could tell they were passionate about it, and it really helped our team get excited about its use."

"It is very user friendly and checks all the boxes for what our company needs in a visitor management system. Traction Guest has always listened and communicated back to the development team and worked with us to improve and give us exactly what we need!"

"Traction Guest was quick and relatively simple to setup and implement, and integrated well into our current environment … We like that we have the freedom to customize the user experience and tailor the sign in process to the different types of guests that walk through the door."

"Traction Guest provides our customers with a seamless sign-in process that is tailored to our exact needs. Before, we had customers sign in on a piece of paper. That piece of paper would get shuffled around to many different places and we would lose it. Traction guest keeps everything in one place for us."

"Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."

"Welcoming guests into our business and notifying employees of their arrival is efficiently and elegantly handled by Guest’s sign-in process. The system takes just moments to use. We particularly appreciate the alerts when visitors arrive - it’s amazingly useful in providing a welcoming experience to our visitors."

"Traction Guest has allowed us to streamline the sign-in process for multiple business tenants in the buildings we manage, each with their own tailored experience and all from a single central administration tool."

"The support staff has EXCEEDED my expectations when it comes to quick contact. They are so fast to respond and educate me, as well as be available whenever I need them. Having that kind of support is so important."

"We started using Traction Guest for our trade show lead system. It is so easy to manage and easy to use on the trade show floor. We also like that the leads go right into Salesforce so our sales team can add more information later and track the lead right from the show. Traction Guest is a great multi function tool for the event and trade show world."

"Ever since my office started using Guest, visitors have been greeted faster and tenants are much happier receiving both text and email notifications immediately. Our mail carriers delivering packages have even gotten into the habit of checking out which “hosts” have received mail which is awesome to see."

"Got comments from staff and guests like what an improvement and boy that was easy Traction are quick to respond to concerns and welcome input for new features."