40 Traction Guest Testimonials

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  • "Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for …

  • "Traction Guest is a great product with an excellent set of features. Customer support is outstanding in its response time and ability to help. We were pleasantly surprised when all of our feature requests were implemented without long delay or push back."

  • "Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."

  • "The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for …

  • “Before we implemented Traction Guest, we had a paper guest book which was impossible to audit."

  • "Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."

  • "The biggest Pro about traction guest is that you can customize the experience 100%. I can ask our visitors only the questions that matter to us."

  • "If you don’t know what you want your guest management to look like feel free to ask the folks over at Traction. Something we thought we wouldn’t be able to easily do with any guest management software was easy for them to accomplish with only a little input from us. …

  • "The integration with Salesforce allowed update campaigns in real-time as our guest were checking in to each event. Our guests loved it – we loved it! A must have at every event!"

  • “Very easy to customize to my requirements – the best of all the other solutions I reviewed. The SaaS service is very reliable!”

  • "Traction Guest provides our customers with a seamless sign-in process that is tailored to our exact needs. Before, we had customers sign in on a piece of paper. That piece of paper would get shuffled around to many different places and we would lose it. Traction guest keeps everything in …

  • “My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”

  • “I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”

  • "The customer rep was always on hand to help out with the product. You could tell they were passionate about it, and it really helped our team get excited about its use."

  • "Almost 100% digital check in for participants. Nearly paperless front office. Digital document storage … Clients are very impressed with the ease of use, digital check in and signature capture."