40 Traction Guest Testimonials

"Overall, the platform has been great for our head office. We just purchased licenses for three more offices. The support team at Traction Guest is great. They are very outgoing, communicative and easy to get in touch with for questions. It has been a very good experience for us here at Genesys and our internal team."

"Traction Guest is extremely flexible while being easy to use. The system provides a simple user interface for registering guests configured through an easy-to-use graphic workflow screen. The company is in a rapid development mode continually enhancing the system with new capabilities and features."

"Traction Guest has made our check-in process so much faster. It’s saved us a lot of time and our visitors love it too. It has more features than any other reception app we’ve tried out and I’d definitely recommend it to any organization that’s looking to speed up their visitor sign-in process."

"I speak for all of us here at Proofpoint that we are very impressed with the Traction Guest system. It has not only made the life of our receptionist easier, but it has also automated the checkin and retrieving guest process … life has become a lot easier and professional."

"The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for audits."

"What we like best is the customer support and product development. Traction Guest allows you to get away from paper, improving traceability. The integrations feature adds a lot of value to the software. It is easy to use for visitors."

"Implementing Traction Guest has definitely enhanced our visitor and employee experience. The check-in process is simple and seamless. We’ve received quite a bit of positive feedback from our visitors as well as our team on how easy and convenient it is to use this product. Major benefit add to our workplace!"

"The customer rep was always on hand to help out with the product. You could tell they were passionate about it, and it really helped our team get excited about its use."

"Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."

"Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."

"Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."

"The support staff has EXCEEDED my expectations when it comes to quick contact. They are so fast to respond and educate me, as well as be available whenever I need them. Having that kind of support is so important."

“My vision exploded. We started to dream in color and think outside the box about what this new platform would enable us to do. Our initiative goes beyond the lobby and our entrances. Being able to understand our customers and visitors better provides endless opportunities.”

“I love that we can really personalize the experience. I can easily make changes and tailor the sign-in questions for each visitor type.”

"We now have the ability to setup your site with as little or as much information you require. Traction Guest team are accommodating and very easy to work with."