"The process is quick and simple for the guest while, on the administrative side, the configuration is easy to use … I highly recommend Traction Guest not only because of the system but also the support that the team brings!"
"Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."
"It is very user friendly and checks all the boxes for what our company needs in a visitor management system. Traction Guest has always listened and communicated back to the development team and worked with us to improve and give us exactly what we need!"
"Traction’s team came across with utmost professionalism in crafting out a solution that worked for our needs, implementing it quickly and being available to us for any troubleshooting. The solution has enhanced our guest experience and helped us meet our contractual needs."
"Guest is constantly developing their software and are very responsive to our requests.”
"Traction Guest is extremely flexible while being easy to use. The system provides a simple user interface for registering guests configured through an easy-to-use graphic workflow screen. The company is in a rapid development mode continually enhancing the system with new capabilities and features."
"The support staff has EXCEEDED my expectations when it comes to quick contact. They are so fast to respond and educate me, as well as be available whenever I need them. Having that kind of support is so important."
"Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."
“Great product with an excellent set of features. Customer support is outstanding in its response time and ability to help.”
"Traction Guest has allowed us to streamline the sign-in process for multiple business tenants in the buildings we manage, each with their own tailored experience and all from a single central administration tool."
"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."
"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but rather just send an invite via Outlook like usual calendar meeting invites work within the software platform."
"Not only is TractionGuest simple to use, but it is also the most customizable platform on the market. It provides a faster sign-in, 99% better surveillance capability for your security, and ease of communication with guests."
"The integration with Salesforce allowed update campaigns in real-time as our guest were checking in to each event. Our guests loved it – we loved it! A must have at every event!"
"Every time a visitor came into our building, a receptionist had to manually enter each visitor. If you have a lot of visitors at once, [it] could take a while to get everyone to sign in. With Traction Guest, we are now streamlining and making it simpler and faster for visitors to sign in."