"We are a food manufacturing company that needed a better process for guests visiting our plant. We wanted to eliminate a manual sign-in sheet while still having signed NDA legal documents. With Traction Guest, this process was made simple and provided us with an experience level that exceeded our expectations."
"Pros: Ease of use, customer service, I like that we are now able to track our clientele. Previously, we used to do this manually which was not efficient at all."
"We used to have unreliable homegrown software that was expensive to develop and maintain. We now have Traction Guest and it has made the guest tracking process SO easy. The software is intuitive and reliable and the support team is very responsive … I highly recommend this software."
"We started using Traction Guest for our trade show lead system. It is so easy to manage and easy to use on the trade show floor. We also like that the leads go right into Salesforce so our sales team can add more information later and track the lead right from the show. Traction Guest is a great multi function tool for the event and trade show world."
"Traction Guest was quick and relatively simple to setup and implement, and integrated well into our current environment … We like that we have the freedom to customize the user experience and tailor the sign in process to the different types of guests that walk through the door."
"The Microsoft Outlook integration, so sending invitations can be seamless thru a platform that every user in an office environment uses on a daily basis. The integration would alleviate the need for hosts to sign into the traction guest web portal to create the template invite to the guest, but rather just send an invite via Outlook like usual calendar meeting invites work within the software platform."
"The thing that attracted me to Traction Guest was the way the Platform works. It’s easy to use, easy to make changes, and very intuitive."
"Traction Guest has allowed us to streamline the sign-in process for multiple business tenants in the buildings we manage, each with their own tailored experience and all from a single central administration tool."
"The Traction Guest Platform allows me to customize what our visitors see on the kiosk based on what they will be doing at our facility. I am able to collect all the required food safety, Environmental, health and safety (EHS) and confidentiality agreement documentation and then store it electronically for audits."
"We now have the ability to setup your site with as little or as much information you require. Traction Guest team are accommodating and very easy to work with."
"Welcoming guests into our business and notifying employees of their arrival is efficiently and elegantly handled by Guest’s sign-in process. The system takes just moments to use. We particularly appreciate the alerts when visitors arrive - it’s amazingly useful in providing a welcoming experience to our visitors."
"Traction Guest helps create a seamless customer service experience and provides invaluable data that helps us learn and improve."
"Almost 100% digital check in for participants. Nearly paperless front office. Digital document storage … Clients are very impressed with the ease of use, digital check in and signature capture."
"Traction Guest has made our check-in process so much faster. It’s saved us a lot of time and our visitors love it too. It has more features than any other reception app we’ve tried out and I’d definitely recommend it to any organization that’s looking to speed up their visitor sign-in process."
"Got comments from staff and guests like what an improvement and boy that was easy Traction are quick to respond to concerns and welcome input for new features."