TotalMobile Testimonials

“In light of the current challenges presented by COVID-19, it was essential that we invested in technology that enabled our teams to continue to operate to the highest standard, while placing their safety and that of tenants, at the heart of any process. With the help of Totalmobile we’ve been able to rapidly deploy the Remote Assistance solution, to provide a support service via a shared video stream with the tenant. This allows us to work with the resident to assess the requirement and help them safely conduct simple tasks such as boiler re-sets themselves. This means we can better triage jobs prioritise emergency work and reduce risk for both residents and our maintenance teams.”

“In our experience, Totalmobile have been very responsive in relation to our needs, they are always approachable and react efficiently to any issues we have. We’ve found they are extremely knowledgeable about the industry and their product offering is delivered to a niche market which they understand. The Connect solution is a market leading product which offers user friendly dashboards and functionality and is certainly cost effective. It enables us with full visibility of our repairs teams, the ability to efficiently allocate the right operative to the right job while effectively delivering high quality repairs and maintenance services.”