Totalmobile is a field service management organisation dedicated to delivering technology that makes work and the lives of mobile workers better. With a comprehensive range of field service capabilities, they provide a fully integrated platform that empowers their customers to simplify processes, achieve operational excellence and experience an exceptional return on investment.
“With GeoPal, we are not just recording information, we can analyse that information andimprove the outputs on site. That compares with the record sheets that we were using before: you could analyse them, but it is a tedious process, you have to get someone to manually input all the data onto a spreadsheet or a database, so that you could then run reports on it. The additional problem we had with paper records is that they get stuck into a folder, they get put into a box, they are moved out into a container for archive and then they get dumped in 7-8 years’ time. Whereas, with the information that we now have, it is there forever more and it can be accessed and assessed as often as we want for as long as we want.”
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