“The Totalmobile system has totally transformed the way that we deliver our repairs service. The team who were involved in developing the system can remember the days before going live where we had in excess of seven thousand outstanding repairs using an antiquated repairs and maintenance management system."

“It’s a much better way of working. We are the face of Baxi and it is uncomfortable to have to explain why you are late, or to have to call the customer and say you won’t make it that day. The new procedures mean that doesn’t happen anymore. It also …