86 ToolsGroup Testimonials

“Aligning our supply chain planning processes with customer service and commercial goals helped us more dynamically respond to consumer preferences and improve the pace of promotions.”

“Traditional demand planning considers demand history in terms of quantity only, ignoring customer order lines. ToolsGroup’s SO99+ on the other hand analyzes the demand history both in terms of quantity and customer order lines, in order to better model the shape of the demand. The close connection between desired service level and inventory level is very positive.”

“The implementation of SO99+ has increased service level from 97% to 99% and quality of the final delivery from 91% to 96%.”

“As a leading international company, we at ADI are constantly striving to improve the service we offer our customer while keeping inventory under control. ToolsGroup provided us with the expertise we needed in stock and service optimization, allowing us to improve our balance sheet and results by cutting fixed assets.”

"Today, branch logistics is much more streamlined and the work carried out by our most experienced logistics teams are completely integrated into the other business functions. This amplifies our ability to deliver real added value throughout the supply chain."

"ToolsGroup’s support allowed us to improve management of supplier contracts and spare parts service levels to our customers."

“In a luxury business like ours, nothing affects team morale more than our ability to meet service requirements. Thanks to ToolsGroup applying its new machine learning technology to our problem in a creative way, we’re now much better geared up to serve our demanding client base without impacting our bottom line.”

“We had one customer re- up because we could provide them service they couldn’t get anywhere else.”

“We’ve seen dramatic increases in our service level with significant reductions in inventory across Europe.”

“The demand forecast was carried out by sales and marketing, so the supply chain people reworked the forecast in order to trigger replenishments. We had a lot of uncertainty due to poor forecast practices.”

“Before we could only forecast at the product level, today we can forecast right down to the customer level anytime, at the press of a button. That really opened a whole new world to us because now we forecast demand from our most important customers by product."

"Today our planners spend all their time planning proactively and resolving exceptions instead of entering data and fighting fires."

“We had never been able to achieve the 99% service levels that SO99+ enabled, let alone with the 25% reduction in inventory. SO99+ let us re-mix the stock in 2 months Needless to say, our finance people were ecstatic.”

"Innovation is fuelling our growth and this growth puts pressure on us to improve our working capital."

“After making theoretical safety stock calculations for each SKU in Excel, we fed the data into our ERP systems. This was quite a slow, manual process and the numbers we generated were very rough. We only updated numbers twice a year – not enough for a fast-moving consumer goods environment like ours where many SKUs are regularly replaced.”