86 ToolsGroup Testimonials

“We chose to replace our legacy system with ToolsGroup’s SO99+ software for its proven ability to take many different variables into account to improve forecast accuracy, make optimal tradeoffs depending on customer channel, and ultimately support S&OP.”

"Innovation is fuelling our growth and this growth puts pressure on us to improve our working capital."

“After making theoretical safety stock calculations for each SKU in Excel, we fed the data into our ERP systems. This was quite a slow, manual process and the numbers we generated were very rough. We only updated numbers twice a year – not enough for a fast-moving consumer goods environment like ours where many SKUs are regularly replaced.”

“Working up from the ground level gave me detailed insights into every planning variable in the business - lead times between different points, SKU supersession cycles, seasonality, predictable ‘exceptions’ such as the Chinese New Year (when the whole country shuts down) - and how to build all these into the planning system.”

"The key to the success of this project has been the close collaboration of Spar GC's supply team; a young team open to change and willing to learn, and the highly knowledgeable ToolsGroup consulting team who facilitated the system implementation."

“I really set out looking for a forecasting tool that would free up my team from having to engage in non-value-added transactional work."

“Service Optimizer 99+ has improved our service levels and helped increase sales. It has also enabled us to lower inventory in a short space of time.”

“Handling all the planning myself was becoming increasingly unsustainable. It was getting to the point where every time I wanted to take vacation, I would typically have to work most of the hours I was planning to take off ahead of time. Then, I would invariably return to lots of fire-fighting. It was pretty stressful.”

“As a Pernod Ricard brand, The Absolut Company participates in a company-wide process based on the principles of S&OP called “Supply Review.” As part of this, supply chain and customer service people collaborate to optimize sales and inventory planning using forecasts generated by SO99+.”

“Traditional demand planning considers demand history in terms of quantity only, ignoring customer order lines. ToolsGroup’s SO99+ on the other hand analyzes the demand history both in terms of quantity and customer order lines, in order to better model the shape of the demand. The close connection between desired service level and inventory level is very positive.”

"The relationship between the manufacturer and distributor in the paper business has typically been characterized by various forms of manipulation, both positive and negative. We had to move all the players out of their comfort zones, into a data-driven, collaborative culture."

"My only regret now is not upgrading sooner! I’m immensely proud to be passing on a highly efficient, productive spare parts operation that provides exceptional service and is ready for the future."

"Airbnb is the world’s largest housing provider, yet owns no hotels. Uber is the world’s largest taxi company, yet owns no vehicles. What if a competitor emerged that could become the largest bearing supplier without producing any bearings."

“ToolsGroup has proven to be an ideal partner in helping O2 plan a supply chain that can respond to changes in demand.”

"We are very satisfied with our ToolsGroup implementation. The people were great to work with, showed a high level of expertise, were always open to listening and always found a solution that would help us managing our highly complex supply chain with confidence."