ToolsGroup

“The company’s replenishment and ordering process would run over days. Manual intervention became the norm to combat system deficiencies. These deficiencies were hampering the entire value chain, negatively affecting user productivity and impacting our ability to satisfy customers – effectively compromising the core mission of the company.”

"ToolsGroup’s support allowed us to improve management of supplier contracts and spare parts service levels to our customers."

“Working up from the ground level gave me detailed insights into every planning variable in the business - lead times between different points, SKU supersession cycles, seasonality, predictable ‘exceptions’ such as the Chinese New Year (when the whole country shuts down) - and how to build all these into the planning system.”