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“It’s increased our capture rate at least 20% leading to faster results with less work and we receive at least 50% of our replies within the first 60 minutes of the text. TextUs has us on the cutting-edge of preferred communication with our candidate base. We don’t reach out to candidates anymore without a text.”
"We have gotten great feedback from associates that like the fact that we use this service. We have dramatically increased the flow of applicants to the office since implementing TextUs, and we have been able to locate associates using TextUs and fill orders. We were able to fill seven additional orders the first two weeks of using TextUs."
Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.
SimpleTexting is the easiest way to reach groups instantly and have 2-way conversations. Both Fortune 500 companies and small businesses choose SimpleTexting because the platform is designed to be powerful and easy to use. Their flexible pricing plans are designed to grow with you—upgrade, cancel, or pause your account any time—no contracts necessary. Plus, every plan comes with access to the entire suite of features which includes mass texting, 1-on-1 conversations, text-to-join keywords, the ability to integrate with 1,000’s of apps through Zapier, and more. SimpleTexting offers a 14-day free trial with no credit card needed to start.
Medallia Concierge is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty.
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