Access even more references from these marketplace competitors
“We were looking for an NLI-based virtual assistant that would not only provide our customers with the personal service we pride ourselves on, but one that we could easily update and extend ourselves to ensure customers always receive the very latest information.”
"We were experiencing a vast number of calls and we saw this as a cost effective way to automatically manage some of the calls that came in."
Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd a leader. yellow.ai brings the best of AI and Human intelligence together, to automate …
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