65 Tecsys Testimonials

"Our business is all about service and fill rates. TECSYS allows us to do this by offering the most disciplined platform we have seen for fulfilling orders. It is also readily upgraded and is supported by an intelligent, committed staff."

"As a wholesale electrical distributor, we are focused on the customer. We try to add value to products delivered to small customers or large customers. In our industry, competitors, most of the times, are selling the same products or comparable ones, so there is no competitive advantages with just selling products. What we really strive in our operation is to extend unique services that will put us ahead of our competitors."

"With TECSYS we have a reliable IT infrastructure that can be tapped anytime, from anywhere, securely. The system is always available; it is like “googling” into a supply chain network of applications, giving us and our healthcare customers the peace of mind and visibility of what is happening, where and when. Most importantly it is helping us achieve a high-level of customer satisfaction.”

"In the end, TECSYS offered an integrated system with point-of-sale capabilities, deep warehouse management functionality combined with wireless technology, strong financials and e-commerce to support our future growth. We wanted to get this right the first time—that’s why we chose TECSYS.”

"TECSYS' leading-edge features such as the ability to extract and analyze data, to identify customer buying patterns, and promote the sale of substitutes are competitive advantages for industrial distributors."

"At the end of the day, with TECSYS we are now miles ahead in our execution abilities and management of our supply chain."

"When we receive an order, it has to be filled within three days. This requires a totally integrated order fulfillment system that provides real-time enterprise-wide information. TECSYS delivers this and more."

"We can always find a carrier to do the job cheaper. But we view the carrier as an extension of quality service that we offer our customers. When it comes to hazardous chemicals, this is especially true. We need carriers that can operate safely.”

"Our managers have greater visibility of low margin transactions, price overrides and discounting. This new visibility of information is fostering a positive culture change within our sales department."

"Without TECSYS’ WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS’ WMS we do more with less. At one point we had 47 people, today we are handling the load with 28, even after increasing the number of products in our inventory by almost 20%.”

"To be effective and responsive to your customers, you have to have your system totally integrated be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."

"As TECSYS' longest-standing customer, we can certainly testify to the software's ability to evolve with the times. It is a true test of what has proven to be a very valuable investment."

"Within three months of implementation, we saw a measurable impact in increased customer service levels and decreased inventories."

"We've experienced not only a huge increase in productivity but also in proper tracking of orders and inventory, which our old system wasn't able to do."

"We're committed to partnering with TECSYS. They've shown us commitment in terms of the resources that they have made available to us when we need them. And they are responsive when it comes to the product, too."