65 Tecsys Testimonials

"Watching TECSYS’ warehouse management system running at Milton. It was like poetry in motion. With TECSYS, Milton paved the way for us [CAT dealers] to move to a new level of efficiency and customer service. Improving order accuracy and parts fulfilment allows us to not only meet but surpass our customers’ expectations.”

“Since going on TECSYS’ WMS system, we have realized increased efficiency in warehousing processes and warehouse space utilization because WMS considers the cube of our storage space rather than just the square footage. WMS adds an element of structure and flow to our warehousing operations that was previously not attainable. A big plus is the dramatically increased order visibility – we know where every part is at any given time, from the time we receive the part right up until it lands in the end user’s hands. The many options enable us to tailor priority of orders based on urgency, a specific customer or the time of day. We also have the functionality to measure workload volume and production, which allows us to plan accordingly. WMS simplifies and adds structure to procedures related to order picking, cycle-counts, receiving, stock put-away, customer pick-up and shop delivery.”

“The missing piece of the puzzle was a truly consolidated software platform that marries the clinical with the back office, eliminating those performance gaps that exist when one system ends and the next one picks up where that one left off.”

"In the end, TECSYS offered an integrated system with point-of-sale capabilities, deep warehouse management functionality combined with wireless technology, strong financials and e-commerce to support our future growth. We wanted to get this right the first time—that’s why we chose TECSYS.”

"TECSYS' leading-edge features such as the ability to extract and analyze data, to identify customer buying patterns, and promote the sale of substitutes are competitive advantages for industrial distributors."

"At the end of the day, with TECSYS we are now miles ahead in our execution abilities and management of our supply chain."

"When we receive an order, it has to be filled within three days. This requires a totally integrated order fulfillment system that provides real-time enterprise-wide information. TECSYS delivers this and more."

"We can always find a carrier to do the job cheaper. But we view the carrier as an extension of quality service that we offer our customers. When it comes to hazardous chemicals, this is especially true. We need carriers that can operate safely.”

"Our managers have greater visibility of low margin transactions, price overrides and discounting. This new visibility of information is fostering a positive culture change within our sales department."

"Without TECSYS’ WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS’ WMS we do more with less. At one point we had 47 people, today we are handling the load with 28, even after increasing the number of products in our inventory by almost 20%.”

"To be effective and responsive to your customers, you have to have your system totally integrated be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."

"As TECSYS' longest-standing customer, we can certainly testify to the software's ability to evolve with the times. It is a true test of what has proven to be a very valuable investment."

"Within three months of implementation, we saw a measurable impact in increased customer service levels and decreased inventories."

"We've experienced not only a huge increase in productivity but also in proper tracking of orders and inventory, which our old system wasn't able to do."

"We're committed to partnering with TECSYS. They've shown us commitment in terms of the resources that they have made available to us when we need them. And they are responsive when it comes to the product, too."