Greater functionality was required to adequately support a fully integrated pharmaceutical distribution model. This conclusion led us to investigate several warehouse management systems, ultimately deciding on TECSYS as the most affordable and scalable WMS..."
We can always find a carrier to do the job cheaper. But we view the carrier as an extension of quality service that we offer our customers. When it comes to hazardous chemicals, this is especially true. We need carriers that can operate safely.
We're committed to partnering with TECSYS. They've shown us commitment in terms of the resources that they have made available to us when we need them. And they are responsive when it comes to the product, too."
Our business is all about service and fill rates...TECSYS allows us to do this by offering the most disciplined platform we have seen for fulfilling orders. It is also readily upgraded and is supported by an intelligent, committed staff."
Most warehousing systems just handle warehousing, not retail. We needed the capability to do both. TECSYS was able to make modifications to their system that they actually added to the core product. They were the only vendor that had the flexibility to do that."
I love that the warehouse is automated. We have had record-setting order days, and the warehouse was not only able to keep up but also reduced our turnaround time. TECSYS WMS is a key part of our ability to deliver awesome customer experiences."
With TECSYS’ EliteSeries integrated DMS, WMS and TMS, we have integrated information for everything; you don’t have to wait for transfer of information and you don’t have to deal with incompatible files or technology between systems or interfaces. Orders are picked and packed at night and invoiced automatically; no waiting 24 hours or more to complete the cycle to do your invoicing, it is done right away.
In the end, TECSYS offered an integrated system with point-of-sale capabilities, deep warehouse management functionality combined with wireless technology, strong financials and e-commerce to support our future growth. We wanted to get this right the first time—that’s why we chose TECSYS.
TECSYS' leading-edge features such as the ability to extract and analyze data, to identify customer buying patterns, and promote the sale of substitutes are competitive advantages for industrial distributors."
When we receive an order, it has to be filled within three days. This requires a totally integrated order fulfillment system that provides real-time enterprise-wide information. TECSYS delivers this and more..."
Our managers have greater visibility of low margin transactions, price overrides and discounting. This new visibility of information is fostering a positive culture change within our sales department."
Without TECSYS’ WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS’ WMS we do more with less. At one point we had 47 people, today we are handling the load with 28, even after increasing the number of products in our inventory by almost 20%.
To be effective and responsive to your customers, you have to have your system totally integrated...be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."
With TECSYS we have a reliable IT infrastructure that can be tapped anytime, from anywhere, securely. The system is always available; it is like “googling” into a supply chain network of applications, giving us and our healthcare customers the peace of mind and visibility of what is happening, where and when. Most importantly it is helping us achieve a high-level of customer satisfaction.
Traditional practice has hospital staff ordering larger than necessary quantities and stockpiling them on the floor. This results in overstocking, obsolescence and the inability to charge these items to each patient. Our supply chain staff simply processed requisitions and delivered products. We did not take an aggressive inventory consulting or management role.
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TECSYS Inc. testimonials have an aggregate quality score of
4.3/5 based on 79 ratings.