65 Tecsys Testimonials

“We turned to Tecsys to help us modernize our omnichannel infrastructure and the results have been very positive. From selection through to implementation and execution, the Tecsys team helped us chart a course for more resilient and more profitable retail fulfillment operations. Not only does the Tecsys platform enable us to fulfill orders more economically through consolidation and dynamic routing, but we are also able to cater to a new segment of digital consumers by providing more channels, more flexibility and better access to inventory. We are agile in our online order fulfillment capabilities, and we know that we are in good hands with the team at Tecsys.”

“I’m not a hugger, but I understand effective change management sometimes calls for a more personal touch. Assuring someone that they will adapt to the new system just as they did with the old one and that their work will improve once they overcome this challenge.”

"We can process about 1,200 orders per day. I can process some individual orders in less than 30 seconds. The response time with the spread-spectrum models is much faster than with the narrow-band units.”

"In the end, TECSYS offered an integrated system with point-of-sale capabilities, deep warehouse management functionality combined with wireless technology, strong financials and e-commerce to support our future growth. We wanted to get this right the first time—that’s why we chose TECSYS.”

"TECSYS' leading-edge features such as the ability to extract and analyze data, to identify customer buying patterns, and promote the sale of substitutes are competitive advantages for industrial distributors."

"At the end of the day, with TECSYS we are now miles ahead in our execution abilities and management of our supply chain."

"When we receive an order, it has to be filled within three days. This requires a totally integrated order fulfillment system that provides real-time enterprise-wide information. TECSYS delivers this and more."

"We can always find a carrier to do the job cheaper. But we view the carrier as an extension of quality service that we offer our customers. When it comes to hazardous chemicals, this is especially true. We need carriers that can operate safely.”

"Our managers have greater visibility of low margin transactions, price overrides and discounting. This new visibility of information is fostering a positive culture change within our sales department."

"Without TECSYS’ WMS, we would have not been able to handle the load. We would have had to add people. The idea is, with TECSYS’ WMS we do more with less. At one point we had 47 people, today we are handling the load with 28, even after increasing the number of products in our inventory by almost 20%.”

"To be effective and responsive to your customers, you have to have your system totally integrated be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."

"As TECSYS' longest-standing customer, we can certainly testify to the software's ability to evolve with the times. It is a true test of what has proven to be a very valuable investment."

"Within three months of implementation, we saw a measurable impact in increased customer service levels and decreased inventories."

"We've experienced not only a huge increase in productivity but also in proper tracking of orders and inventory, which our old system wasn't able to do."

"We're committed to partnering with TECSYS. They've shown us commitment in terms of the resources that they have made available to us when we need them. And they are responsive when it comes to the product, too."