65 Tecsys Testimonials

"With TECSYS we have a reliable IT infrastructure that can be tapped anytime, from anywhere, securely. The system is always available; it is like “googling” into a supply chain network of applications, giving us and our healthcare customers the peace of mind and visibility of what is happening, where and when. Most importantly it is helping us achieve a high-level of customer satisfaction.”

"We needed a reliable product that we could use in our multiple locations for inventory management and replenishment. Today, we run our business with Tecsys’ solution as the backbone."

"To be effective and responsive to your customers, you have to have your system totally integrated be it forecasting, purchasing, controlling inventory, taking customer orders, shipping and receiving, etc. That's how TECSYS excels in support of our supply chain."

"Our business is all about service and fill rates. TECSYS allows us to do this by offering the most disciplined platform we have seen for fulfilling orders. It is also readily upgraded and is supported by an intelligent, committed staff."

"With TECSYS' warehouse management software our employees are empowered to uphold our mission, which is to make our customers more profitable by providing safe, innovative, cost-effective solutions."

"We wanted a package that was very close to our needs; and our needs were specific to the giftware industry."

"Basically, every transaction is an inventory location. The receiving dock is an inventory location. The picker is an inventory location. Sometimes products don’t even get put away. They go directly from receiving to picking. We’re even nearing the point where we can cross-dock back orders. So when we receive them, they will be put away in an area close to the shipping dock.”

"Most warehousing systems just handle warehousing, not retail. We needed the capability to do both. TECSYS was able to make modifications to their system that they actually added to the core product. They were the only vendor that had the flexibility to do that."

"I love that the warehouse is automated. We have had record-setting order days, and the warehouse was not only able to keep up but also reduced our turnaround time. TECSYS WMS is a key part of our ability to deliver awesome customer experiences."

"We have reduced our cost anywhere from 3% to over 25% on individual items and improved out fill rate to 99.98%. Also, we have significantly reduced our shipping cost."

“Traditional practice has hospital staff ordering larger than necessary quantities and stockpiling them on the floor. This results in overstocking, obsolescence and the inability to charge these items to each patient. Our supply chain staff simply processed requisitions and delivered products. We did not take an aggressive inventory consulting or management role.”

"We needed a partner with a proven track record in supply chain management that was willing to work with us to develop a system uniquely suited to the special needs of our industry."

"With TECSYS’ EliteSeries integrated DMS, WMS and TMS, we have integrated information for everything; you don’t have to wait for transfer of information and you don’t have to deal with incompatible files or technology between systems or interfaces. Orders are picked and packed at night and invoiced automatically; no waiting 24 hours or more to complete the cycle to do your invoicing, it is done right away.”

"Prior to the TECSYS implementation, our Distribution Center was the least automated link in our chain. Everything was done manually—receiving, shipping, putaway, picking, counting— the works! Now with the EliteSeries WMS and handheld and fixed RF scanners, virtually every function is automated. Extensive computerized checks and balances have enhanced our performance across the board.”

"We can process about 1,200 orders per day. I can process some individual orders in less than 30 seconds. The response time with the spread-spectrum models is much faster than with the narrow-band units.”