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"People consume information in different ways, so I wanted to differentiate myself from competitors by building close relationships with my customers. Video turned out to be a more natural way for me to do so."
"We freelancers often have a tough decision to make before starting a screencast, especially because we’re not the 'expert' in the product the client. Sometimes, I want to focus on a very clean recording, at a smooth pace, and then simply narrate to that afterwards. The downside It sounds more informal it’s hard to get every single word right when you are ad-libbing."
UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs. By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.
Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.
Loom is a new kind of work communication tool, already helping millions of people get their message across through instantly shareable videos. Their users work at companies like HubSpot, Square, Uber, GrubHub and LinkedIn. Their mission is to empower everyone at work to communicate more effectively and get ahead, wherever they are. Founded in 2016, Loom has raised capital from top-tier investors including Sequoia, Kleiner Perkins, General Catalyst and Slack Fund.
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