Access even more references from these marketplace competitors
"51% of B2B companies avoid vendors for at least two years after a bad experience with them."
"We needed a tool that would simplify communication between team members and support departments; one that would allow everyone to see what was happening; the status of issues, as well as a database to store our support issues so we could measure effectiveness and minimize the problems associated with communicating …
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …
HappyFox Inc., headquartered in Irvine, California, develops a multi-channel customer support help desk solution. HappyFox competes with Zendesk and Desk.com. Known for its solid ticketing capabilities and simple user interface, …
Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …
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