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83 SysAid Case Studies

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  • Haifa Municipality boosts teacher satisfaction to 43.5% extremely satisfied with SysAid in under 4 months

    Reuven Korman Director of the Education Department

  • Republic Bank of Ghana cuts critical issue resolution times from 2-3 days to 2-3 hours with SysAid

    Sandra Gyan-Mante Information and Communication Technology

  • David Lloyd Leisure routes 95% of IT tickets through SysAid Self-Service Portal

    Abdul Nsubuga IT Systems Support Manager

  • Cybex cuts ticket volume 20% with SysAid

    Narasmhan Tulsi Raghavan Service Delivery Lead

  • Cashco cuts IT process time by 67% with SysAid

    Boon Han Ong Helpdesk Lead

  • UofL Health resolves 5-10% of 15,000 monthly tickets with SysAid self-service

    Derek Simonet Service Desk Technician

  • Dornan Engineering Limited resolves 3,500 inquiries in 3 months with SysAid

    Chris Long Senior IT Desktop Support Engineer

  • The Power Move That Helped Astral Cut Monitoring Billboard Downtime by 66%

    Etienne Salamone Manager of Digital Broadcasting

  • TISUR speeds support for 350 end users with SysAid

    Angelo Villalobos Chilo Head of IT

  • Telesure Investment Holdings boosts SLA compliance to 95% with SysAid

    Tshepo Manyelo Third-party Application Support Specialist

  • DecoLegno automates 53% of tickets with SysAid Copilot

    Jeffrey Klein ICT Administrator

  • University of Limpopo cuts daily tickets by 60% and boosts satisfaction to 97% with SysAid

    Corus Mabulwana Deputy Director of User Support Services

  • Isratech Jamaica Limited resolves 25% of tickets with AI and closes 35 in 2 hours using SysAid

    Andre Gayle IT Manager

  • Tiger Feet resolves issues 75% faster with SysAid Spaces

    Luke Scott IT Support Analyst

  • Temco’s AI Agents Put IT Power in the Hands of Every Driver

    Jose Armendari IT Analyst Lead
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