Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Marval has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team. IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.
Pomeroy provides high quality IT infrastructure services from its locations throughout North America, Latin America, Europe and Asia. Pomeroy’s portfolio of infrastructure managed services includes Workplace Services, Network Services, Data Center Services, and Cloud Services along with staffing services and the full range of procurement and logistics services.