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Symphony Summit

Read 5 Symphony Summit reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 16 customer videos to see why companies chose Symphony Summit as their IT Service Desk Tools

Symphony Summit is a portfolio company of SymphonyAI. SymphonyAI is a group of companies that provide leading AI-centric solutions for transforming the business enterprise by driving revenue growth and operational excellence, for the retail, CPG, healthcare and industrial verticals, and for finance, IT and other key enterprise horizontal functions. Founded by Dr. Romesh Wadhwani, SymphonyAI is one of the fastest growing companies in the business-to-business AI solutions sector with a plan for $400 million in revenue in 2019 and 1,500 employees.

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  • 5 Testimonials View
  • 5 Case Studies View
  • 16 Customer Videos View
Customer Rating Review Score based on 2560 reference ratings
4.7/5.0 (2560)

5Testimonials

  • “The real benefit from Symphony SUMMIT's IT Service Management tool has been in the form of a 10% reduction in the employee escalation of service tickets to higher levels within …

    Prince Thakur CIO, Innodata

  • “As a fast-growing company with offices around the globe, distributed IT monitoring and management has proven to be a very difficult and costly challenge for us. The SUMMIT Platform has …

    Himanshu Shah Director, Global IT, MSC Software

  • “Symphony SUMMIT, with 12 ITIL defined processes, aligned IT with the business and helped us become more proactive IT department. We were looking for an improved level of service. Symphony …

    Basavant Patil Senior Manager of IT, QuEST Global Engineering
4 more testimonials currently locked

5 Case Studies

  • SUMMIT Service Management helps Innodata Reduce Ticket Escalations

    Prince Thakur CIO, Innodata

  • United Breweries reduces costs and streamlines IT Operations with SUMMIT Service & …

    S. Ramakrishnan Divisional Vice President of IT,

  • MSC Software reduces costs and delivers higher quality of service using SUMMIT …

    Himanshu Shah Director, Global IT, MSC Software
4 more case studies currently locked

16 Customer Videos

  • Perfetti Van Melle - Customer Success Story (Basant Kr Chaturvedi - Associate Director)
    Play Video
    Basant Kr Chaturvedi Associate Director
  • Magma Fincorp - Customer Success Story (Ram Kalyan Medury - Chief Information Officer)
    Play Video
    Ram Kalyan Medury Chief Information Officer
  • Hexaware Technologies - Customer Success Story (Liam McGlynn - Global Head, Service Management)
    Play Video
    Liam McGlynn Global Head, Service Management
15 more videos currently locked

Additional Symphony Summit Information & Resources

Read Symphony Summit Reviews, Testimonials & Customer References from 5 real Symphony Summit customers.

Browse Symphony Summit Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Symphony Summit.

Watch Symphony Summit Customer Videos to learn why 16 businesses chose Symphony Summit.

FeaturedCustomers has 1,904,483+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.