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"SurveySparrow is helping us obtain insight into our leads' and customers' perceptions of our products and our company - and that is very important to us. We always want to be evolving."
"We’ve seen a 20 points increase in our NPS and a 3X increase in response rates after using SurveySparrow. Personalized surveys and NPS tools have uncovered valuable feedback and boosted engagement. It’s one of the simplest, most effective tools we’ve used. The outstanding support made a real difference, and we’d gladly recommend SurveySparrow to any team looking to level up their CX strategy."
Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.
Brandcast the code-free Web Content System for enterprise is a cloud-based software platform that provides the end-to-end capabilities to design, edit, publish, and manage web content. No code required and customers can publish unlimited websites and content. The Brandcast platform fuses design, technology, and marketing into one visually rich, collaborative workflow that helps teams keep their online content as fresh as their ideas. With Brandcast, marketers can quickly respond to consumers’ exponential demand for content and drive deeper engagement with their brand—without relying on overburdened IT resources.
Capillary Technologies, Inc. is a leading provider of cloud-based software solutions that helps retailers to engage intelligently with customers through in-store, mobile, social media and e-mail channels. Capillary’s platform powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region. Capillary’s customers include industry leaders such as Benetton, Nicole Miller, Nike, Marks & Spencer, Puma, Pizza Hut and Tennis Express.
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