“We are managing all aspects of our customer records with Sunrise, including 1,000 contracts and over 25,000 customer assets – in our database. As well as managing our IT services to customers Sunrise encompasses the whole of our customer relationship, from initial sales through to contract management, order processing, tracking consultancy hours and invoicing."
“Everything you see, you can edit in some way – change labels, add or remove options, even change the underlying ITIL-based workflows and introduce new services. It was made so that it worked for you rather than you having to fit in to work with it.”