“Good change management capabilities were important for us and I have to say, this was one of Sunrise’s strong points. Being ITIL aligned, Sunrise ITSM enables us to track a full incident lifecycle as well as deliver a significantly more effective change management service. It has provided us with an ideal platform to meet our obligations.”
“We are managing all aspects of our customer records with Sunrise, including 1,000 contracts and over 25,000 customer assets – in our database. As well as managing our IT services to customers Sunrise encompasses the whole of our customer relationship, from initial sales through to contract management, order processing, tracking consultancy hours and invoicing."
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