141 Sumsub Testimonials

"One key benefit is the relationship between Wirex and Sumsub. We have bi-weekly meetings to discuss issues and resolutions, which has been very useful in establishing mutual collaboration and understanding. It was great to note that Sumsub would change its approach to suit us. Real customer service starts when problems arise, and it’s about how we resolve them."

"For any B2B collaboration it’s important to have confidence in your partner. Sumsub provides us with outstanding 24/7 support, and we won’t take this reliability for granted."

"Sumsub’s reliability, advanced security features, and the ability to streamline the verification process stood out to us."

"If we get a feature request from a client, Sumsub quickly delivers on the new functionality. If we want to take a step into a new, unknown market in Europe or Africa, Sumsub does the research to give us the best possible options, sharing their expertise on verification, fraud monitoring, and other relevant safety measures. There are no ticket systems, lengthy waiting lines, and other obstacles on the way to a productive response. We’re glad to be able to rely on Sumsub as we move ahead with our endeavors."

“Sumsub offers a good product. Among other useful features, we appreciate the quick outreach of their customer success team if we ever have any questions. Everybody loves a company that really cares about their customers.”

"With Sumsub’s reusable KYC — Share Token system, Mercuryo’s partners can share their applicants’ KYC data with one another. This way, users don’t have to manually verify their identity on the Mercuryo side and undergo KYC multiple times. And this not only helps us improve the user experience but also increases the conversion rate!"

"Thanks to Sumsub’s solution, we have zero fraud, which is quite rare in the cash advance sector. Since we can fully rely on Sumsub’s KYC process and risk assessment, we can delegate user onboarding to Sumsub and focus on other areas of our business."

"We have a huge number of users, so manual verification would simply not be possible. Sumsub takes a huge workload off our side, which is a big advantage for us."

"Our ambition to continue to improve the service and solutions we offer is rooted in our incessant focus on our customer. The culture of innovation and dedication to improving customer service makes Sumsub a great fit for us. As a partner they will be critical in helping us deliver a best-in-class ID verification service that is secure, compliant and frictionless."

"The Sumsub integration will be a huge help for our dedicated compliance officers, helping them manage their time more efficiently and turn their focus to helping our clients in other aspects of our company's development. Sumsub will also enable YouHodler to create automatic reports for regulatory bodies and applicable laws."

"Switching to Sumsub has streamlined our KYC approval process while also providing stronger security and an improved user experience. Our migration was quick and we couldn't be happier with the results."

"It’s essential for us to not only have the ability to control the whole onboarding process but also to understand its efficiency via indicators. With Sumsub you can analyze data from any angle. The analytics settings are very flexible. As a result, we have managed to reduce the average verification time by 100% and cut costs by 50%."

"In such a rapidly changing world, it is important to continuously carry out the necessary scrutiny on existing clients. Thanks to Sumsub's wide integration with internationally renowned service providers, we can immediately respond to changes within the various regulatory frameworks, e.g. amendments in sanctions and/or politically exposed persons lists. This guarantees that our business is constantly operating in line with local and international laws and regulations."

"We like how Sumsub's AI-based solution streamlines onboarding. The automatic KYC verification process is fast and easy for signing on our global users. This allows us to focus on developing OVR's world-scale metaverse while ensuring crypto compliance a definite must-have for Web 3."

"In providing financial services, knowing that our business partners are trustworthy is incredibly important. Sumsub handles the entire KYB + KYC Verification flow for us to ensure that customers onboarded are verified to high standards. Sumsub's technology is flexible and allows us to rapidly implement a wide variety of use-cases. Their team is effectively an extension of our internal compliance team. On top of automated registry lookups, money laundering screening, and UBOs checks, Sumsub’s legal team oversees the entire verification process."