102 Sumsub Testimonials

"Having customers all over the world, we faced challenges with supporting non-Latin documents. With Sumsub, we wanted to extend coverage and automate processes in different countries."

"Initially, we transferred documents via API and connected liveness through the SDK. But once we fully integrated Sumsub’s SDK, the verification process accelerated several times. In addition, with the inclusion of the SDK, the number of fake documents has decreased since Sumsub does the pre-validation of documents."

"Sumsub is not another player in the verification field. They are a trustworthy tech company. Moreover, the widgets release and the software update is as fast as we expect from such a partner."

"In providing financial services, knowing that our business partners are trustworthy is incredibly important. Sumsub handles the entire KYB + KYC Verification flow for us to ensure that customers onboarded are verified to high standards. Sumsub's technology is flexible and allows us to rapidly implement a wide variety of use-cases. Their team is effectively an extension of our internal compliance team. On top of automated registry lookups, money laundering screening, and UBOs checks, Sumsub’s legal team oversees the entire verification process."

"As a crypto services provider, it was incredibly challenging for us to perform proper KYC verification of our new customers. With Sumsub, we’ve slightly sped up the verification process, which is an incredible result for documents, proof of address, AML screening, and liveness checks in one place. Verification speed really helped us get more customers, too: conversion rates also keep climbing. Are we happy? Yes, we are!"

"With Sumsub, the user verification process has become less time-consuming and more reliable."

"Regarding pass rates and onboarding time, we did expect significant improvements in these areas, but the difference Sumsub made far exceeded our expectations."

"Looking ahead, we believe that services like Sumsub and ours need to be “invisible” to end-users regarding speed and comfort. Sumsub is very close to this benchmark. And we are looking forward to releasing our card issuing program with an instant KYC process, so that any digital nomad can get their money quickly, even while in Fiji, Tanzania, or hiking through Norwegian mountains. We also rely on Sumsub regarding personal data storage, which is a sensitive topic for many."

"Sumsub assists us in identifying fraudulent transactions by examining users who fall under the scrutiny of fraud detection. We rely on Sumsub’s efficient verification process and the availability of additional data for our anti-fraud checks to verify the identity of users swiftly."

"Overall, Sumsub has proven to be a reliable and innovative partner. Their identity verification solution has not only improved our operational efficiency but has also strengthened the trust of our customers. We highly recommend Sumsub to any business seeking a comprehensive and compliant identity verification solution."

"User verification demands increase as we scale. So it’s critical for us to have a solution in place that we can leverage across all the countries and teams we work with."

"And as our hospitality partners are happy with what we’re doing now, we might also explore Sumsub’s address and liveness checks later this year."

"Our experience with Sumsub’s integration process was positive. The tech support team was prompt in answering questions and assisting throughout the integration process."

"We constantly checked what we could improve as we had to back-test our previous provider all the time. We were wasting time, as we wanted a solid solution that works out of the box and supports various document types and configurations."

"Sumsub’s documentation is well-written, which makes integration easy and straightforward. And the customization is very flexible; we can put our own design system into the verification flow."