“We sought for a robust solution that could help us strengthen legal framework and keep demanding regulators satisfied, processing an immense amount of applications, with the access to manage them when needed while keeping clients engaged with identity verification algorithms on the other side. Sumsub had all of the aforementioned, and after a couple of conversations we decided to integrate them into Xena.”
"Sumsub’s modern and performant technical solution allows us to scale our product and expand to more markets. With guaranteed stability and service uptime we are able to offer a smooth experience to our customers. At the same time, by using Sumsub’s APIs & Web SDK, Kaizen Gaming managed to reduce the development time required to launch a complete KYC solution for each new market."
"Sumsub enabled us to scale our KYC-verified member base from a couple of hundred applicants to more than 3 million in the span of less than a year. Something that would have been really straining on our limited manpower at the time. Verifying users across multiple regions and locations was equally easy, fast and secure."
"We can now onboard customers a lot faster because it is all happening automatically. All we have to do before approving a lead or a client, is to make sure that all of the client’s documents were given the ‘OK’ by Sumsub."
“Since the very beginning, we knew that if we wanted to instantly provide money, we needed KYC software that can do the risk assessment and onboard customers really quickly, even if we need to onboard a big number of users.”
“I tried 4 different providers. By switching to Sumsub we have more confidence. They just adjust their product to my business that is what I feel.”
"Our ambition to continue to improve the service and solutions we offer is rooted in our incessant focus on our customer. The culture of innovation and dedication to improving customer service makes Sumsub a great fit for us. As a partner they will be critical in helping us deliver a best-in-class ID verification service that is secure, compliant and frictionless."
"Before onboarding Sumsub, we used a fully automated verification solution. In terms of verification time, it was faster but brought us more fraud cases. All those cases are now eliminated, and we’re happy with the results."
"We love the fact that Sumsub provides the user with either a verified acceptance or rejection immediately. This saves users’ valuable time and makes the onboarding experience far more convenient and user friendly."
"With Sumsub, our clients can enjoy a more efficient onboarding process while simultaneously joining the fight against the growing threat of identity fraud in the cryptocurrency industry."
"If I put myself in the shoes of an end user, I would find the speed of onboarding paramount. I wouldn’t want to wait. If, for example, I see a vehicle that I want to rent in the streets, I scan a QR code to take it. But I need to do the KYC check first. Of course, as I am standing next to the vehicle, I wouldn’t want to wait for an hour or even 30 minutes. Within five or ten minutes, I’d like to be able to sit in the car and drive wherever I have to be. So the speed of verification is, I think, the most important factor."
"Working with Sumsub, we value responsive support, fast and easy integration, flexibility and willingness to provide customized features. For us it’s a turnkey solution that allows us to focus on the most critical tasks using their ready-made product."
"Sumsub is very responsive for any problems that we might have with the implementation of their KYC solution, offer full support, enable us to build custom user flows, work hard on automating the whole KYC process and have a great knowledge base."
"For any B2B collaboration it’s important to have confidence in your partner. Sumsub provides us with outstanding 24/7 support, and we won’t take this reliability for granted."
"We’ve worked with Sumsub for more than a year, and their team’s quick reaction time to our requests has remained the same. Now, we are exploring some extra Sumsub features and are planning to implement them. Going forward, we believe that Sumsub will allow to increase our customer flow and provide a consistently high quality of service."