102 Sumsub Testimonials

"We can now onboard customers a lot faster because it is all happening automatically. All we have to do before approving a lead or a client, is to make sure that all of the client’s documents were given the ‘OK’ by Sumsub."

"We love the fact that Sumsub provides the user with either a verified acceptance or rejection immediately. This saves users’ valuable time and makes the onboarding experience far more convenient and user friendly."

"Sumsub’s tools have greatly streamlined our admission process and enhanced safety by efficiently managing age-related access to specific festival areas."

"Sumsub’s specific competence in this area complements our existing compliance routines very well. They have been able to customize KYC document screening to fit our specific flows and needs."

"Sumsub solution helped us not to drown in paperwork, and simplify the end-user onboarding and compliance officer routine. To verify each applicant, it now took around 30 seconds instead of 10 minutes. Document processing time was reduced in half with a successful profile completion 99,5% of the time. Of course, there is still room for improvement. Some of our users are struggling to understand the steps of online verification flow and they submit the wrong documents, but we were able to fix it quickly."

“In some cases, malevolent users would take upon a repair task — it could be for a laptop, a mobile phone, any kind of a pricy device. Once they had it in their hands, they fled, leaving task-givers with nothing. We had to resolve these issues. We had to make sure that people can make a confident and stress-free choice, when choosing a professional, without being afraid that a nanny or a cleaner will steal from the house or harm their family.”

“Work was slow and inefficient: the verification process took up to a day to complete with the constant need of hiring new people. However, it was impossible to do without it.”

“The registration and verification are the starting point when connecting to the YouDrive car-sharing service. For the user, this is a formal, but necessary step. We wanted to make it as convenient for the client as possible — remote, simple, predictable and fast. The Sumsub team helped us implement this approach. Now, we have a very fast, consistently working process, that shows almost 100% accuracy.”

“We are pleased that there is such an opportunity to reduce the time for registering new users. Often, potential customers do not want to spend time submitting information and photos with a passport. Now you can register in carsharing, even if there are no documents at hand, and the process will take up much less time than before.”

“Sumsub is a key partner, a cornerstone of our efforts to make crypto investing more accessible and less risky for customers. Sumsub has been our gatekeeper for years, and we expect to continue scaling together as both companies grow.”

“We sought for a robust solution that could help us strengthen legal framework and keep demanding regulators satisfied, processing an immense amount of applications, with the access to manage them when needed while keeping clients engaged with identity verification algorithms on the other side. Sumsub had all of the aforementioned, and after a couple of conversations we decided to integrate them into Xena.”

"Sumsub turns user verification on our service quicker, easier and more reliable. They bring top technologies, high expertise and full law compliance into AML/KYC process. I’m sure that together we can make the crypto world a cozy place to live in."

"We had to demonstrate to our regulator that the KYC provider we chose has technologies reliable enough to conduct customer verification."

“As an online cargo transportation service with full responsibility for cargo safety and payment; we are aware of the risks that the industry carries. We aggregate orders directly from cargo owners and vehicles directly from vehicle owners. After that, we instantly calculate the cost of the transportation and automatically connect incoming orders with suitable carriers. Of course, there are lots of steps involved, where each individual and legal entity participating in the transportation process needs to undergo a bank-grade check.”

“The growth during CoinPayments’ early days was rapid, and we knew we needed the right tools to scale. Once we realized a set of manual review processes wasn’t feasible, we quickly pivoted to finding the tools that would automate and streamline our client onboarding process.”