137 Sumsub Testimonials

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  • "We’ve seen that we are no longer a target for professional fraud networks, which was a major headache for us and our clients. Fraud cases dropped by 90%, and most importantly, our user conversion rate didn’t decrease, which is often a concern when implementing this kind of solution."

  • "Our ambition to continue to improve the service and solutions we offer is rooted in our incessant focus on our customer. The culture of innovation and dedication to improving customer service makes Sumsub a great fit for us. As a partner they will be critical in helping us deliver a …

  • "Switching to Sumsub has streamlined our KYC approval process while also providing stronger security and an improved user experience. Our migration was quick and we couldn't be happier with the results."

  • "Sumsub’s specific competence in this area complements our existing compliance routines very well. They have been able to customize KYC document screening to fit our specific flows and needs."

  • "Sumsub solution helped us not to drown in paperwork, and simplify the end-user onboarding and compliance officer routine. To verify each applicant, it now took around 30 seconds instead of 10 minutes. Document processing time was reduced in half with a successful profile completion 99,5% of the time. Of course, …

  • “In some cases, malevolent users would take upon a repair task — it could be for a laptop, a mobile phone, any kind of a pricy device. Once they had it in their hands, they fled, leaving task-givers with nothing. We had to resolve these issues. We had to make …

  • “Work was slow and inefficient: the verification process took up to a day to complete with the constant need of hiring new people. However, it was impossible to do without it.”

  • “The registration and verification are the starting point when connecting to the YouDrive car-sharing service. For the user, this is a formal, but necessary step. We wanted to make it as convenient for the client as possible — remote, simple, predictable and fast. The Sumsub team helped us implement this …

  • “We are pleased that there is such an opportunity to reduce the time for registering new users. Often, potential customers do not want to spend time submitting information and photos with a passport. Now you can register in carsharing, even if there are no documents at hand, and the process …

  • “We sought for a robust solution that could help us strengthen legal framework and keep demanding regulators satisfied, processing an immense amount of applications, with the access to manage them when needed while keeping clients engaged with identity verification algorithms on the other side. Sumsub had all of the aforementioned, …

  • "Sumsub turns user verification on our service quicker, easier and more reliable. They bring top technologies, high expertise and full law compliance into AML/KYC process. I’m sure that together we can make the crypto world a cozy place to live in."

  • "We had to demonstrate to our regulator that the KYC provider we chose has technologies reliable enough to conduct customer verification."

  • “As an online cargo transportation service with full responsibility for cargo safety and payment; we are aware of the risks that the industry carries. We aggregate orders directly from cargo owners and vehicles directly from vehicle owners. After that, we instantly calculate the cost of the transportation and automatically connect …

  • “The growth during CoinPayments’ early days was rapid, and we knew we needed the right tools to scale. Once we realized a set of manual review processes wasn’t feasible, we quickly pivoted to finding the tools that would automate and streamline our client onboarding process.”

  • “When we started our leagues, we faced a problem where some users would create multiple accounts. As a result, they took up more places and stole prizes from other players. So, we needed to find a way to filter out cheaters to ensure fair play.”