"Startquestion is an efficient tool for promptly collecting feedback. With the help of mobile devices, bank employees can conveniently share their thoughts, and we can receive their feedback right after workshops or training sessions. Moreover, we also use Startquestion to analyze expectations and gain a better comprehension of them before …

"Establish points of contact and then measure their experience quality with Startquestion. Ask customers to comment on the response. It’s the easiest and fastest way to build a framework customer journey. Thanks to the comments, we have much information about pain and satisfaction points, moments of truth, and expectations."