224 Square Testimonials

"Square has been by my side since day one and has supported me as my business has grown from one team member to 34. Having everything in one place has unlocked our power to grow so quickly. ”

"Switching to Square has saved us 2 hours a day chasing down dropped tickets. Our staff now confidently comes to work knowing that our system is going to work."

"In this digital age, a lot of people just don’t want to call. We have people that just love setting their appointments online.”

“So someone will ring in an art book as art, and then we price it individually. We have different buttons with variable pricing, and it’s customizable.”

"Finally, there’s a handheld that works and feels like what everybody else is used to, which is [pocketable] size and build. And it’s finally a system that is promising to get there as opposed to pretending to get there.”

“Because of COVID-19, our business did have to transition, and we’ve been pivoting ever since."

“I’m a musician, and she comes from design and arts. I also did a bunch of coffee-related ventures when I moved to the city from Barcelona."

“If you’re not familiar with Vietnamese food, it can be kind of intimidating to go someplace where they don’t speak English, the menu’s not in English, and you don’t really recognize anything. So, we wanted to bridge that gap and make the food more approachable and easily shareable with people from all backgrounds."

"I just booked a couple of parties on Square and I’m not even in New York right now. So the tools are everything. Picture Batman’s utility belt. You need that belt to make things happen.”

“He ordered a turkey chutney sandwich. His staff told us, ‘Please don’t worry if he doesn’t eat the whole thing. He’s very busy.’ He ended up eating the entire thing."

“It ended up taking almost nine months before we opened.”

"The fact that we knew people who used Square really resonated with us. For instance, my child’s barber uses Square, the hairdresser uses Square, the snowball stand uses Square. We were coming across Square in our everyday lives [and that stood out].”

“It actually printed the tape, and you had to hit the button and the drawer would spring out. And then we had the weird credit card thing that you had five different wires sticking out of. And the swiper never worked. And you just had to chit-chat with your customer while you were trying to get it to work. And then you’re out of paper.”

“We get a lot of audits and a lot of inspections. We ultimately want to stay in compliance with the rules and regulations, and the only way to do that is to invest in the system."

“We were able to bring the [Square Terminals] out there and everything was still connected to our systems, and there’s a lot of flexibility in there. We also do pop-ups where we’ll sell merch or we’ll bring a cooler full of cider or something, and we’re able to bring the [Square Terminals] with us and still be tied into the system here.”